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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Network Scanjet 5 Scanner - Using the HP Network Scanjet 5 Utility

Using the HP Network Scanjet 5 Utility
The HP Network Scanjet 5 Utility is available to all registered users of the HP Network Scanjet 5 scanner and has been installed on your computer or on your network. Use the HP Network Scanjet 5 Utility to:
  • Define your inbox, where you will receive all scanned documents.
  • Create a private destinations list, which you can display on the scanner control panel.
Starting the HP Network Scanjet 5 Utility
The HP Network Scanjet 5 Utility is started automatically when Windows is started, or you may double-click the HP Network Scanjet 5 Utility icon in the HP Network Scanjet 5 scanner program group or folder.
Creating and maintaining your private destination list
Your private destination list can contain any of the following:
  • Individual user destinations, selected from the public destination list.
  • Private distribution lists, created by choosing multiple users or fax numbers from the public or private destination list and grouping them into distribution lists.
  • Public distribution lists, copied from the public destination list.
  • Fax numbers, selected from the public or private destination list.
Your private destination list may also contain automatic workflows, which you create in the HP Network Scanjet 5 Utility.
Once you define your private destination list, the scanner will display this list on the scanner control panel after you have selected your name (and entered your password) at the control panel. You can then build a temporary destination list from your private destination list prior to scanning a document.
Viewing your private destination list
At any time, on the Profile tab of the HP Network Scanjet 5 Utility dialog box, you can view the destinations you have added to your private destination list.
To view your private destination list
  1. Select the Profile tab in the HP Network Scanjet 5 Utility dialog box.
  2. In the Tools box, select the type of destination you want to view. These destinations can be automatic workflows, faxes, or distribution lists.
  3. Select either the summary or detailed icon to display information regarding the destinations.
  4. To see the contents of a distribution list, select the name in the Destinations box and then choose Edit or double-click the name.
Automatic workflows
When you select an automatic workflow as a destination from the scanner control panel, the incoming electronic document bypasses your inbox and goes straight to the target application. An automatic workflow can be associated with a named group of settings that optimizes the scanning quality of the type of documents typically scanned to the application selected for the automatic workflow.
  note:
If you select an automatic workflow, you cannot select any other destinations at the same time.
Automatic workflows can only be created by registered users in their private destination list. The PaperPort (TM) software must be installed in order to create an automatic workflow.
  note:
The first time you scan to an automatic workflow, the PaperPort software Preferences dialog box may appear. Make any changes you want and choose OK to continue.
To create an automatic workflow
  1. On the Profile tab of the HP Network Scanjet 5 Utility, select Newto display the New Destination dialog box.
  2. Select Automatic Workflow.
  3. Choose OK.
  4. In the Name box, type a name that will identify the automatic workflow in your destination list, such as "Scan to Paintbrush."
  5. In the Application box, select the name of the application that will receive the scanned documents.
  6. In the Setting box, select a setting appropriate for the application selected. (See the following procedure for information regarding settings.)
  7. Choose OK. The name of the new automatic workflow entry now appears in the Destinations box of the Profile tab when you click Automatic Workflow in the Tools box.
You can edit an automatic workflow by selecting it in the Destinations box and choosing Edit.
To create a setting
  1. On the Profile tab of the scanner utility, choose New.
  2. Select Automatic Workflow and choose OK.
  3. In the Automatic Workflow Destination dialog box, in the Setting box, choose New.
  4. In the New Setting dialog box, enter a setting name in the Name box.
  5. Specify the Image Quality by adjusting the following:
    • Resolution - Select greater resolution to increase the clarity of an image. However, greater resolution increases file size.
    • Scaling - Decrease or increase the size of an image from 4% to 400%.
    • Intensity - Adjust the intensity value from 1 to 255.
    • Contrast - Select lower numbers for blended images of gray shades; select higher numbers for stark black and white images. The Contrast option is not available if the Output Data Type is 1 bpp Threshold.
  6. Specify the Data Format by using the following options:
    • Output Data Type - Select an output data type, which will modify the number of bits per pixel.
    • Dithering - If you have selected dithering as the output data type, specify the type of dithering.
    • Compression - Select the type of compression you want to use to decrease file size. Select None to scan without compressing the file.
        note:
      CCITT G4 is not available if the Output Data Format is Grayscale 4 bpp or Grayscale 8 bpp or if the File Format is PCL5.
    • File Format - Select a file format for the scanned document. TIFF Multipage is not available if the Output Data Type is Grayscale 4 bpp or Grayscale 8 bpp.
    • Background Control - Select if you want background control.
    • Page Format - Select the paper size for the scanned document. To use the size selected at the scanner control panel, select Control Panel Selected. To create a custom size, select Custom. Then type a size in the Width and Height boxes. For the width, you can type anything between 0.01 and 8.5 inches (0.01 and 21.58 cm). For the height, you can type anything between 0.01 and 14 inches (0.01 and 35.54 cm).
        note:
      If you select a paper size larger than the document you are scanning, a black border will appear on the image and the file size will become unnecessarily large. If you select a paper size smaller than the document you are scanning, you might cut off part of the image.
  7. Choose OK.
Distribution lists
If you repeatedly scan to the same group of users or fax machines, you can simplify your task by creating a distribution list to include these destinations.
To create a distribution list
  1. On the Profile tab of the HP Network Scanjet 5 Utility dialog box, choose New.
  2. Select Distribution List.
  3. Choose OK.
  4. In the Name box, enter a name for the distribution list. This is the name that will be displayed on the scanner control panel.
  5. In the Available box, select a user or a fax and choose Includeto display the selection in the Included box (and remove it from the Available box). You can include destinations from both your private and the public destination lists. Repeat until the distribution list is complete.
  6. Choose OKto close the dialog box. The name of the new distribution list appears in the Destinations box of the Profile tab when you select Distribution Lists in the Tools box.
You can edit the distribution list by selecting it in the Destinations box of the Profile tab and then choosing Edit.
Fax destinations
If a fax server is installed on your network and has been configured for the scanner, you can include fax numbers as part of your private destination list.
To create your fax destination list
  1. On the Profile tab of the HP Network Scanjet 5 Utility dialog box, choose New.
  2. Select Fax.
  3. Choose OK.
  4. In the Name box, type a name identifying the fax destination.
  5. In the Number box, type the fax number of the fax destination.
  6. In the Retry box, select the down or the up arrow to select the number of times you want to redial if the destination fax is not answering.
  7. In the Accounting Code box, type a code that you can use to keep track of fax expenses. This code appears with the fax number on the accounting log. If you do not enter accounting information here, the accounting information that your network administrator has associated with the fax server will be used.
  8. Choose OK to close the dialog box. The name of the new fax entry appears in the Destinations box of the Profile tab when you select Faxes in the Tools box.
You can edit the fax destination by selecting it in the Destinations box of the Profile tab and then choosing Edit.
Creating and maintaining your inboxes
An inbox holds the scanned documents sent to an individual’s computer (except those documents directed to a specific destination in an automatic workflow). You can have only one current inbox. The default inbox you identified when you installed the scanner software is used until you select a different one.
The Inbox tab lists supported inbox applications and devices that it finds on your computer, including the following:
  • PaperPort software
  • E-mail packages (Lotus cc:Mail, MS Mail, and MS Exchange)
Changing your current inbox
The available inboxes the HP Network Scanjet 5 Utility detects on your computer are displayed on the Inbox tab in the Preferred Inbox list.
To change your preferred inbox, select the inbox you want to make the current one from the list. All new incoming scanned documents will be routed to the new inbox.
Creating a new inbox
You can create a new inbox in addition to those automatically recognized by the HP Network Scanjet 5 Utility. This may be necessary if you have developed an in-house application that you want to use as an inbox. Such applications could be common-directory applications, such as the Windows 95 Explorer shell extension, or a launch-application, which directs the HP Network Scanjet 5 Utility to start the specified application and place the scanned document in its directory.
You can create three types of inboxes:
  • directory
  • launch-application
  • printer
To create a New Directory Inbox
  1. On the Inbox tab of the HP Network Scanjet 5 Utility dialog box, choose Add New Inbox.
  2. In the Add New Inbox dialog box, select Directory.
  3. Choose OK. The New Directory Inbox dialog box appears.
  4. In the Name Of Inbox box, type a name for the inbox as it will appear in the Preferred Inbox list on the Inbox tab.
  5. In the File Type box, select the file type you want to use to save scanned documents.
  6. In the Directory Where Documents Should Be Stored box, enter the directory path to the location to save scanned documents.
  7. Choose OK.
To create a New Launch-Application Inbox
  1. On the Inbox tab of the HP Network Scanjet 5 Utility dialog box, choose Add New Inbox.
  2. In the Add New Inbox dialog box, select Launch-Application.
  3. Choose OK. The New Application Inbox dialog box appears.
  4. In the Name Of Inbox box, type a name for the inbox as it will appear in the Preferred Inbox list on the Inbox tab.
  5. In the File Type box, select a file type to use for scanned documents when opening them in the application.
  6. In the Application To Start box, enter a file path to the application. Insert %F to indicate where the filename(s) of the document should be placed.
  7. In the Directory Where Documents Should Be Stored box, enter the directory path for the location where you want to save the scanned documents.
  8. Choose OK.
To create a New Printer Inbox
  1. On the Inbox tab of the HP Network Scanjet 5 Utility dialog box, choose Add New Inbox.
  2. In the Add New Inbox dialog box, select Printer.
  3. Choose OK. The New Printer Inbox dialog box appears.
  4. In the Name Of Inbox box, type a name for the inbox as it will appear in the Preferred Inbox list on the Inbox tab.
  5. In the Printer box, select the printer you want to use as an inbox.
  6. Choose OK.
Configuring an Inbox
You can change inbox properties after an inbox has been created. The information you can configure depends on the type of inbox, for example:
  • All inboxes - Specify an inbox name.
  • Directory inboxes - Specify the directory path for the folder that will hold incoming documents. Also specify the desired file format for these files.
  • Launch-application inboxes - Specify the path to the application and a file format.
  • Printers used as inboxes - Specify the printer name.
To configure an inbox
  1. On the Inbox tab of the HP Network Scanjet 5 Utility dialog box, choose Inbox Properties.
  2. In the Inbox Properties dialog box, select the tab with the name of the inbox you want to configure.
  3. Change inbox properties and choose OK.
Disabling the current inbox
When you disable your current inbox, other people cannot send scanned documents to you, either by selecting your name or by selecting a distribution list that contains your name on the scanner control panel. When they attempt to send you a document, the control panel displays a message saying that the document cannot be delivered to you because your inbox is disabled.
To disable your current inbox, select Disable Inbox on the Inbox tab.
  note:
Even when your inbox is disabled, you can still send scanned documents to yourself as part of an automatic workflow you have defined.
Configuring PaperPort software to open automatically
You can set PaperPort software to open automatically when you receive a new scanned document in your inbox. When the scanned document is received, it will automatically be opened and placed as an untitled item in the PaperPort software.
To configure the PaperPort software to open automatically
  1. On the Inbox tab of the HP Network Scanjet 5 Utility dialog box, choose Inbox Properties.
  2. Select the PaperPort tab.
  3. Select Yes to set the PaperPort software to open when receiving a scanned document.
  4. Choose OK.
Choosing the notification method and time
You can specify how often the HP Network Scanjet 5 Utility will check for new scanned documents. If you want to be notified when a scanned document arrives at your inbox, you can choose one of several notification methods.
To choose the notification method and time
  1. On the Inbox tab of the HP Network Scanjet 5 Utility dialog box, choose Inbox Properties.
  2. Select the General tab.
  3. Select the method by which you want to be notified:
    • Display A Message Box - The scanner utility displays a message box.
    • Beep - The scanner utility causes your computer to beep.
    • Flash the Window/Icon - The scanner utility title bar (or icon when minimized) flashes.
  4. Use the slider bar to specify how often to check for new scanned documents.
Creating or changing your password
If you are a registered scanner user, you can use a password to access your private destination list on the scanner control panel.
To create or change your password
  1. On the Inbox tab of the HP Network Scanjet 5 Utility dialog box, choose Inbox Properties.
  2. Type a new password in the New box.
  3. Type the new password once again in the Confirm box.
Viewing your Transaction Log
The Transaction Log lists all scanned documents you have sent and received, as well as errors that have occurred. For each job, the following information is given:
  • user name
  • date and time
  • number of pages scanned
  • destination(s)
  • success/failure of delivery
To view the Transaction Log
  1. On the Inbox tab of the HP Network Scanjet 5 Utility dialog box, choose Transaction Log.
  2. To print the transaction log, choose Print.
  3. To save the transaction log to a file, choose Save to display the Save As dialog box. The log is saved as unformatted text in the file and location you specify.
  4. To delete all log entries, choose Clear Log.

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