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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Network Scanjet 5 Scanner - Scanner Maintenance Procedures Using HP Jetadmin

HP Jetadmin software maintenance procedures
The HP Jetadmin software provides you with tools to quickly perform scanner maintenance.
Selecting the procedure on the Tools tab
For each of the following procedures, you will need to first select the scanner in the HP Jetadmin software and then select the procedure on the Tools tab of the Properties dialog box.
To get to the Tools tab
  1. Connect to a network environment (with supervisor status) and start the HP Jetadmin software. The main window appears, listing all configured scanners, printers, plotters, and copiers.
  2. Select the scanner for which you want to perform a maintenance procedure.
  3. From the Device menu, choose Properties.
  4. In the Properties dialog box, click Tools.
Backing up the scanner configuration
It is a good idea to back up your scanner configuration on a frequent and regular basis.
To back up the scanner configuration
  1. On the Tools tab of the Properties dialog box, click the Backup icon.
  2. In the Commands box, click Backup.
  3. In the Backup dialog box, specify the directory in which the backup should be placed.
  4. Click OK. The message "Backup in progress" is displayed until the backup is completed. You can click Abort at any time to cancel the backup. The message "Scanner backup was successfully completed" is displayed at the end of the process.
To check the results of the backup, refer to the Events log.
Restoring the scanner configuration
You can restore a backup of previously saved configuration data to a selected scanner. Because you can choose a target scanner that is different from the original one, this procedure can be used when replacing a scanner. The new scanner must first be connected to the network and configured from the scanner control panel, as described in the HP Network Scanjet 5 Getting Started Guide.
To restore the scanner configuration
  1. On the Tools tab of the Properties dialog box, click the Backup icon.
  2. In the Commands box, click Restore/Exchange.
  3. In the Restore dialog box, enter the directory in which the backup is stored.
  4. Click OK. The directory you specified is checked to make sure the file exists. The restore procedure is canceled if files are missing. A message warns that the restore procedure overwrites the current configuration of the scanner.
  5. Click OK. Messages are displayed to indicate when the restore is in progress and when it is completed.
To check the results of the restoration, refer to the Events log.
Replicating the scanner configuration
You can replicate (copy) the configuration of one scanner to another, providing a simple method for aligning the configurations of multiple scanners.
To replicate the scanner configuration
  1. On the Tools tab of the Properties dialog box, click the Backup icon.
  2. In the Commands box, click Replicate.
  3. In SourceScanner box of the ReplicateScanner dialog box, select the scanner from which the configuration will be copied. The TargetScanner box displays the name of the currently selected scanner.
  4. Click OK. The message "Scanner replicate in progress" appears both for the download from the source scanner and for the upload to the target scanner. The message "Scanner replicate successfully completed" appears at the end of the process. You can abort the operation at any time prior to its completion.
To check the results of the replication, refer to the Events log.
Displaying the Activity log
The Activity log displays the last 64 activities logged for the currently selected scanner. For each activity, the log displays the date, time, user, activity, and destination.
To display the Activity log
  1. On the Tools tab of the Properties dialog box, click the Reports icon.
  2. In the Commands box, click ViewActivity Log.
  3. To save the log to a file, click Save to File.
  4. To clear all log entries, click ClearLog.
  5. When you have finished viewing the log, click OK.
Displaying the Events log
The Events log displays the last 94 internal scanner events (such as errors and failures) logged for the currently selected scanner. For each event, the log includes the date, time, event, and description.
To display the Events log
  1. On the Tools tab of the Properties dialog box, click the Reports icon.
  2. In the Commands box, click ViewEvents Log.
  3. To save the log to a file, click Save to File.
  4. To clear all log entries, click Clear Log.
  5. When you have finished viewing the log, click OK.
Displaying accounting information
The accounting report displays the following totals for each configured user:
  • Distributed documents and distributed pages
  • Scanned documents and scanned pages
  • Copied documents and copied pages
  • Faxed documents and faxed pages
  • The total number of scanned pages
  • Date and time when the user last accessed the scanner
To display the accounting information
  1. On the Tools tab of the Properties dialog box, click the Reports icon.
  2. In the Commands box, click Accounting.
  3. To save the accounting information to a file, click Save to File.
  4. To reset the currently selected user accounts, click ResetAccount.
  5. When you have finished viewing the accounting information, click OK.
Reinitializing the scanner
You can reinitialize (reboot) the currently selected scanner remotely if you have supervisor privileges on at least one of the network environments configured in the scanner.
To reinitialize the scanner
  1. On the Tools tab of the Properties dialog box, click the Reset icon.
  2. In the Commands box, click Reinitialize.
  3. When the message "Reinitialize the scanner" is displayed, click OK.
Resetting the scanner
You can restore the original factory defaults on the selected scanner, erasing all data stored on the scanner’s internal hard disk. Since all the scanner data distributed on the network file servers is cleared, you must have supervisor access for each of the servers. Only those network environments currently running and on which you have supervisor access will be cleared.
To reset the scanner
  1. On the Tools tab of the Properties dialog box, click the Reset icon.
  2. In the Commands box, click Reset to Factory Defaults.
  3. When the message "This will erase all data from the selected scanner. Reset scanner to factory defaults?" is displayed, click OK.
Upgrading the scanner
You can upgrade the firmware for the selected scanner (or restore the firmware to the previous version). You must have supervisor privileges on the network environments for which the scanner is configured, and the scanner must be fully configured in order to be upgraded.
To upgrade the scanner
  1. On the Tools tab of the Properties dialog box, click the Upgrade icon.
  2. In the Commands box, click FirmwareUpgrade to display the Upgrade dialog box.
  3. In the FW Image box, type the location of the firmware (for new upgrades, usually a floppy drive) or click Browse to locate the firmware.
  4. In the Network Environments box, select the network environment you want to use in the upgrade. This box lists all network environments on which the scanner has been configured and for which you have supervisor privilege.
  5. Click OK.
To check the results of the upgrade, refer to the Event log.

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