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Welcome to HP Customer Support

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  • Information
    HP fraudulent caller alert - protect yourself from scams

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

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HP Network Scanjet and Digital Senders - Microsoft (R) Windows 2000 Support Statement

These products are supported in the Microsoft Windows 2000
  • HP Digital Sender 9100C
  • HP Digital Sender 8100C
      note:
    The client software for the Digital Sender link must run on Windows 2000 client PC or Windows 2000 server, but not on Windows 2000 Terminal Server.
These products are not supported in Microsoft Windows 2000
  • HP Network Scanjet 5
HP recommends upgrading HP Digital Sender firmware and software to the most recent version. Click here to locate the download page for the Digital Sender firmware. Although HP has made every effort to ensure compatibility, the following known issues exist with some applications, and minor problems may arise.
During the administrator setup for HP Jetadmin 3.4, a string error and/or invalid directory name can occur
When installing the administrator software, be sure to select Custom. For the HPJetadmin options, select Extensions only (deselect Utilities), and continue with the installation. Then, install HP Jetadmin version 3.42. When installing, select the NetworkPrinting and Status components of HP Jetadmin 3.42.
HP Jetadmin 3.42 is available on the HP Digital Sender CD-ROM Version 4.0.
HP Address Book Manager does not have a scroll bar when the numbers of users are too many to be displayed in the window
Move the cursor down past the bottom entry in the window, the entries will scroll up, and the scroll bar will appear.
Only the administrator can search for documents in Circulate, normal user's cannot search for documents
  note:
One or more of the links above connect outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.

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Country: Flag United States

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