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HP Support Services - HP Standard Warranty Hardware Cross-Reference

Standard Warranty for HP Netservers, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Netserver e/55/e60 series
Global Next Day Onsite
1 Year
HP Netserver e800 series
Global Next Day Onsite
3 Years
HP Netserver Lc, LP, LPr series
Global Next Day Onsite
3 Years
HP Netserver Lh series HP Netserver Rack Storage and Hubs
Global Next Day Onsite
3 Years
HP Netserver Lh6000/Lt6000 series
Global Next Day Onsite
3 Years
HP Netserver LXr series
Global Next Day Onsite
3 Years

Standard Warranty for HP Networking Switches and Hubs, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP ProCurve Switch 10/100Base-T module
HP ProCurve Switch 408
HP ProCurve Switch 2312/2324
HP ProCurve Switch, HP ProCurve Switch 2512/2524
HP ProCurve Switch 212m/224m* (07/01/01)
HP ProCurve Switch 2224* (06/01/01)
Global Lifetime Next Day Exchange
Lifetime
HP Redundant Power Supply 10Base-T/v6 Hubs
HP ProCurve Switch 2424m
HP ProCurve Switch 8000m
HP ProCurve Switch 1600m
HP ProCurve Switch 4000m
HP AdvanceStack 10Base-T-s Hub, 12r/24r*(07/01/01)
HP AdvanceStack 10Base-T-s Hub 12r/24r with management* (07/01/01)
HP AdvanceStack 10-Base-T-s Hub 8u/16u* (05/01/01)
Global Lifetime Next Day Exchange
Lifetime
HP ProCurve 6208m-sx
HP ProCurve Routing Switch 6308m-sx
HP ProCurve Routing Switch 9304m
HP ProCurve Routing Switch 9308m
Global Next Day Exchange
1 Year
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Information Storage, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Surestore H/A Tape Array 5500
Global Next Day Exchange
3 Years
HP Brocade 8 Part FC Switch, Field Rack
HP CD-Writer Plus (all models)
HP Surestore HD Server 4000, 6.16 GB
HP Surestore Autobackup PC25
Global Next Day Onsite
1 Year
HP Surestore:
5000 Ext DAT Drive
DAT 8e 8 GB Ext Tape Drive
DAT 8eu 8 GB Ext Tape Drive
DAT 24e 24 GB Ext Tape Drive
DAT 24x6e Ext Autoloader
DAT 8e Datpack for Wom NTJ
DAT 24eu 24 GB Ext Tape Drive
DAT 24 k Tape Drive
DAT 40 k Tape Drive
DAT 24e OBDR Pack
DAT40 e OBDR Pack, DLT 1 Ext Tape Drive
Global Next Day Exchange
3 Years
HP Surestore:
DLT 40e 40 GB Ext Dlt
DLT 40r - Hot Swap
DLT 80e, DLT 80m Tape Drive Module
DLT 80r - Hot Swap
DLT 80 k Tape Drive
DLT 40 k Tape Drive
Ultrium 230 Ext Tape Drive
Ultrium 230 Rackmount
Global Next Day Exchange
3 Years
HP Product
Kind of Warranty
Length of Warranty
HP Surestore va7100 Enclosure
HP Surestore va7100 Processor, no memory installed
Global Next Day Onsite
3 Year
HP Surestore Ds 2100 Disk System Field Rack
HP Surestore ds2100 Disk System Desktop
Global Return to HP
1 Year
HP Surestore Autobackup PC 100
Global Next Day Onsite
1 Year
HP Surestore TapeRack Array
HP Surestore TapeRack - Compaq, IBM, Dell
Global Next Day Onsite
3 Years
HP Product
Kind of Warranty
Length of Warranty
HP Surestore Netstorage:
6000 4.36/4.73 GB
6000 7.36/7.73 GB
6000 10.36/10.73 GB
Global Next Day Onsite
1 Year
HP Surestore e Disk Array Lc60 for NT
Global Next Day Onsite
3 Years
HP Surestore:
DLT Autoloader 1/9 HVDS Sa
Autoloader 1/9 HVDS Disk no RMC DLT
Autoloader 1/9 HVDS SA RM
Autoloader 1/9 HVDS with RMC
Ultrium Autoloader 1/9 LVDS/HVDS SA
Ultrium Autoloader 1/9 LVDS/HVDS SA RMC
Autoloader 1/9 HVDS Rack no RMC
Autoloader 1/9 LVDS/HVDS Rack with RMC
Autoloader 1/9 HVDS Rack with RMC
Autoloader 1/9 Ult/LVDS/HVDS Rack
Autoloader 1/9 Ult LV Rack RMC
Autoloader 1/9 DLT 1 LVD Disk
Autoloader 1/9 DLT 1 LVD Rack
Autoloader 1/9 DLT 1 LV Disk RMC
Autoloader 1/9 DLT 1 LV Rack RMC
Global Next Day Exchange
3 Years
HP Surestore DLT Library 1/20Rack, LVDS/HVDS 1/20, Desktop, LVDS/HVDS, 2/20, Rack, LVDS/HVDS
Global Next Day Exchange
2 Years
HP Surestore:
4115/4215we DLT Library, 1 or 2 Drives
7115/7215we DLT Library, 1 or 2 Drives
4115/4215wr/7215wr DLT Library, 1 or 2 Drives
Global Next Day Onsite
2 Years
HP Product
Kind of Warranty
Length of Warranty
HP Surestore DLT Library: 2/60, Rack, LVDS/HVDS, 2/60, Deskside, LVDS/HVDS, 4/60, Rack, LVDS/HVDS, 4/60, Deskside, LVDS/HVDS, 6/60, Rack, LVDS/HVDS, 6/60, Deskside, LVDS/HVDS
Global Next Day Onsite
2 Years
HP Surestore Optical 5200ex Subsystem
HP model 5200ex Subsystem
HP 9.1 GB Multifunction Optical Drive
HP Surestore Optical 1900mx Subsystem
HP Optical 9100mx Subsystem
Global Next Day Exchange
1 Year
HP Surestore 125ex Optical MO Jukebox, 1 or 2 Drives
HP Surestore 40fx Optical Jukebox, 1 or 2 Drives
Global Next Day Onsite
1 Year
HP Surestore:
125ex Optical MO Jukebox, 1 or 2 Drives
160ex/320ex/400ex Optical Jukebox
330fx Optical Jukeboxes, 4 or 6 Drives
660fx Optical Jukeboxes, 4 or 6 Drives
1200ex Optical Jukebox, 4,6, or 10 Drives
600fx Optical Jukebox, 6 Drives
Global next Day Onsite
1 Year
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Handheld PCs, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Jornada 540/545/548 Color Pocket PCs
HP Jornada 680/680e/690 Handheld PCs
HP Jornada 720Handheld PC
Global Return to HP
1 Year
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Notebook PCs, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Omnibook 500/900/6000/xe Notebook PCs (Includes Omnibook 6000 with model numbers:f2072w/wg/wu; f2073w/wg/wt/wu; f2081/w/wg/wt/wu; f2082w/wg/wt/wu)
HP Omnibook 4150* (08/01/01) (Includes Omnibook 4150 with model numbers: f1647n/nt/nv/wt; f1650wt; f1966wt/k6t)
Global Return to HP
1 Year
HP Omnibook 900/6000 Notebook PCs (excludes Omnibook 6000 with model numbers: f2072w/wg/wt/wu; f2081w/wg/wt/wu; f2082w/wg/wt/wu)
HP Omnibook 4150* (08/01/01) (Excludes Omnibook 4150 with model numbers: f1647n/nt,nv,wt; f1650wt; f1966ww/nv, f1976wt/kt
Global Return to HP
3 Years
HP Omnibook 500/900/4150/6000 xe3 Notebook PCs
Global Return to HP
1 Year
HP Omnibook 500/6000/xe3 Notebook PCs includes Omnibook 6000s with a 1 Year Standard Warranty
Global Return to HP
1 Year
HP Omnibook 6000 Notebook PCs with a 3 Year Standard Warranty
Global Return to HP
3 Years
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Desktop Systems as it comes with the product (Includes up to 21 inch monitor - does NOT include flat-panel displays)

HP Product
Kind of Warranty
Length of Warranty
HP Brio ba210 series PCs* (05/01/01)
HP Brio ba210 series PCs (CPU only)* (05/01/01)
Global Next Day Onsite
1 Year
HP Brio ba/ba410 series PCs
HP Brio ba600 series PCs
Global Next Day Onsite Global Parts Only
1 Year 3 Years (years 2 and 3)
HP Brio ba/ba410 series PCs (CPU only)
HP Brio ba600 series PCs (CPU only)
Global Next Day Onsite Global Parts Only
1 Year 3 Years (years 2 and 3)
HP Kayak xm600/xu700/xu800
HP Kayak xm600/xu700/xu800 series PCs (CPU only)
Global Next Day Onsite
3 Years
HP Vectra vl400/vl600/vl1800 series PCs
HP Vectra vl400/vl600/vl1800 series PCs (CPU only)
Global Next Day Onsite
3 Years
HP ePC (CPU only)
HP ePC (with monitor)
Global Return to HP
3 Years
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Monitors, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
Value Line: HP 14 inch Terminals
Global Return to HP
90 Days
HP 15 inch Color Monitors
Global Return to HP
1 Year
Performance Line: All HP 17 - 21 inch Color Monitors
Global Next Day Onsite
1 Year
HP Flat-Panel Monitors: HP 15 inch LCD Color Monitors
Global Return to HP
1 Year
HP 18 inch LCD Color Monitors
Global Next Day Onsite
1 Year

Standard Warranty for HP Workstations CPU only, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Visualize Linux Personal Workstation XL/PL
HP Visualize Personal Workstation x class/p class
Global Next Day Onsite Parts Only
1 Year Years 2 and 3

Standard Warranty for HP Deskjet Printers, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP e-printer e20
HP Deskjet 420/420c printers
HP Deskjet 710c,720c printers
HP Deskjet 810c/812c/815c printers
HP Deskjet 830c/832c/840c printers
HP Deskjet 880c printer
HP Deskjet 895cse/cxi printers
HP Deskjet 930/c/932/c/935/c printers
HP Deskjet 950c/952c/955c printers
HP Deskjet 960cse/cxi printers
HP Deskjet 970cse/ Cxi printers
HP Deskjet 980cxi/990cxi pro series printers
Global Return to HP
1 Year
HP Deskjet 610cl printer
HP Deskjet 612c printer
HP Deskjet 630c printer
HP Deskjet 640c/640u printers
HP Deskjet 642c/648c printers
HP Deskjet 842c printer
Global Return to HP
90 Days
HP Deskjet 340/340cbi printer
HP Deskjet 350cbi mobile printer
HP Deskjet 350c printer
HP Deskjet 1120c/cse printers
HP Deskjet 1220c/cxi/cse/ps printers
Global Return to HP
1 Year

Standard Warranty for HP Next Generation Inkjet Printers, as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP 2000c/cxi/cn series printers
HP Business Inkjet 2200/se/xi printers
HP Business Inkjet 2250/tn printers
HP 2000/cse series printers* (05/01/01)
Global Next Day Exchange
1 Year
HP 2500c/cm/cxi/c+ series printers
Global Next Day Onsite
1 Year
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP LaserJet Printers as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP LaserJet 6L printer
Global Return to HP
1 Year
HP LaserJet 1100/se/xi printers
HP LaserJet 1100a/se/xi all-in-one
HP LaserJet 1150 series printers
HP LaserJet 1300 series printers
Global Next Day Exchange
1 Year
HP LaserJet 2100/m/tn/se/xi printers
HP LaserJet 3150xi all-in-one
HP LaserJet 3200 all-in-one
Global Next Day Exchange
1 Year
HP LaserJet 2300 series printers
HP LaserJet 4100/n/tn/dtn printers
HP LaserJet 4200 series printers
HP LaserJet 4300 series printers
HP LaserJet 5000/n/dn/gn/le printers
Global Return to HP
1 Year
HP Color LaserJet 4500/4550/n/dn/hdn printers
Global Next Day Onsite
1 Year
HP Color LaserJet 4600/n/dn/dtn/hdn
Next Day Onsite
1 Year
HP Color LaserJet 5500/n/dn/dtn/hdn
Next Day Onsite
1 Year
HP LaserJet 8000/8100/8150 MFP
Global Next Day Onsite
1 Year
HP LaserJet 8000/8100/n/dn printers
HP LaserJet 8150/n/dn/hn printers
Global Next Day Onsite
1 Year
HP Color LaserJet 8550/n/dn/gn printers
HP Color LaserJet 8550 MFP (includes HP Color LaserJet 8550 ADF and HP Color LaserJet 8550 MFP side HCI)
Global Next Day Onsite
1 Year

Standard Warranty for HP Designjet Printers as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Designjet 750c+/755cm printers* (05/01/01)
Global Next Day Onsite
1 Year
HP Designjet 800/800ps printers
HP Designjet 2000/2500/2800cp printers,
Global Next Day Onsite
1 Year
HP Designjet 5000ps/5000 42 inch printers
HP Designjet 5000ps/5000 60 inch printers
Global Next Day Onsite
1 Year
HP Designjet 3000/3500/3800 cp printers
Global Next Day Onsite
1 Year
HP Designjet 430 printer
Global Next Day Onsite
1 Year
HP Designjet 450/450c printer* (07/01/01)
HP Designjet 488ca Color printer* (07/01/01)
Global Next Day Onsite
1 Year
HP Designjet 500/500ps printers
HP Designjet Color Pro CAD printer
Global Next Day Onsite
1 Year
HP Designjet Color Pro GA printer
Global Next Day Onsite
1 Year
HP Designjet 1050c/1055cm printers
Global Next Day Onsite
1 Year
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Scanjet Scanners as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP e-Scanner (engine only)
HP Scanjet 3200c Scanners
HP Scanjet 4200c Scanners
HP Scanjet 4300c Scanners
HP Scanjet 2100c Scanner* (08/01/01)
HP Scanjet 4200cse/cxi Scanner* (08/01/01)
Global Return to HP
90 Days
HP Scanjet 5200c/5300c/cse/cxi Scanners
HP Scanjet 5370c/cse/cxi Scanners
HP Scanjet 6250c/cse/cxi Scanners
HP Scanjet 6300c/6350c/cse/cxi Scanners
HP Scanjet 6390c Scanner
HP Scanjet 7490c Scanner
HP Scanjet 6200c Scanner* (08/01/01)
Global Return to HP
1 Year
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Officejet all-in-ones as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Officejet:
700/710/720/725 all-in-one
g55/g55xi all-in-one
g85/g85xi/g95 all-in-one
k60/k60xi/k80/k80xi all-in-one
t45/t45xi all-in-one, t65 all-in-one
635 all-in-one* (08/01/01),
Global Return to HP
1 Year
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Fax and Copiers as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Fax 910
HP 1220/1220xi Color Fax
HP 500/500xi Printer/Scanner/Copier
HP 750/750xi Printer/Scanner/Copier
HP 170/180/280 Color Copiers* (06/01/01)
Global Return to HP
1 Year
* The HP Care Pack for this product was or will be discontinued on the date listed behind the product.

Standard Warranty for HP Digital Capture and Send as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Photosmart: p1000/p1100/p1100xi printers
1215/1218 printers
s20 Photo Scanner
Global Return to HP
1 Year
HP Photosmart:
c30 Digital Camera
c200/c200xi Digital Cameras
210/215/215xi Digital Cameras
315, 315xi Digital Cameras
c500,c500xi Digital Cameras
618/618xi Digital Cameras
912/912xi Digital Cameras
Global Return to HP
1 Year
HP Jetdirect 4000 Print Appliance
Global Return to HP
1 Year
HP Digital Sender 8100c 10Base-T
HP Digital Sender 8100c 10/100Base-T
Global Return to HP
1 Year
HP Digital Sender:
9100c Ethernet 10Base -T (rj45)
9100c Ethernet 10Base-T/10Base-2
9100c Token Ring, 9100c Ethernet 10/100Base-T
Global Return to HP
1 Year

Standard Warranty for HP Computer Telephony as it comes with the product

HP Product
Kind of Warranty
Length of Warranty
HP Cti-Starvax 24t-4 Server
HP Cti-Starvax 24-HA 4 Server
HP Cti-Starvax 30e-4 Server
HP Cti-Starvax 30e-HA 4 Server
Global 3rd Business Day Onsite
1 Year
HPT 1-8 Port Link Card
HP e 1-8 Port Link Card
Global 3rd Business Day Onsite
1 Year
HP T 1-24 Port Link Card
HP T 1-30 Port Link Card
Global 3rd Business Day Onsite
1 Year

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