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HP Designjet 5500 Series Printers - Not All TIFF and JPEG File Formats are Supported for Direct Printing

Issue:
Not all the TIFF and JPEGs files are supported for direct printing on the HP Designjet 5500 series printers. The not supported formats mainly are: Majority of JPEG files that have a proprietary format, SPIFF files, and ICC color profiles attached to the file.
Workaround
The workaround for this issue is to send the files from the application. In addition, the supported TIFF and JPEG files are listed below:
TIFF files
  • Baseline TIFF 6.0. (includes BILEVEL, GRAYSCALE, RGB, PALETTE, ... files)
  • The following TIFF 6.0 optional parts:
  • Tiled Images
  • LZW compression
  • JPEG Compression
  • CMYK Images (using the appropriate and necessary color conversions)
  • YCbCr Images
  • Upscales, downscales and fit to page.
JPEG files
  • Almost all JPEG and JFIF formats
  • Grayscale images
  • YCbCr Images.
  • RGB Images
  • CMYK Images
  • YCCK Images
  • Upscales, downscales and fit to page
Keywords
TIFF, JPEG, Websubmitter limitations

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