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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Designjet 50ps Printer - Neon Colors Appear in Preview

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Spot colors will be displayed by so-called neon colors in the preview when the system is unable to apply an appropriate CMYK conversion for this spot color.
This does not mean that the color will be output to the printer in this way, but the printer may be unable to convert this color in the optimum manner.
  • For PANTONE® colors: Check whether the Automatic Pantone® Calibration option was enabled when this job was output. If necessary, enable the option and then start the job.
  • You can also try to define a suitable match for the printer (under Settings > Inks) and then output this job again.

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Country/Region: Flag United States

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