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HP Customer Support - Knowledge Base

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    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP Designjet 50ps Printer - Printer Maintenance Program Using the System Maintenance Utility

Information
From the HP Designjet 50ps Engine Manager, by choosing Parameters, Maintenance you launch the HTML-based SystemMaintenance program. Using this program, you can carry out printer-specific maintenance tasks.
While the maintenance program is running, no jobs are output on the printer. All other processes in the HP Designjet 50PS PrintManager continue.
The following tasks are covered by the System Maintenance program:
  • Function Analyze my printer (requires an Internet connection for the server)
  • Function Image quality analysis (requires an Internet connection for the server)
  • Updating the printer with a new firmware version (requires an Internet connection for the server to download the latest firmware from the HP Web site)
  • Aligning and cleaning the print heads
  • Editing the settings of the Jetdirect interface card (reset to factory defaults)
  • Emergency mode (if, for example, the printer was switched off while new firmware was being installed): Using this mode, the printer can be reprogrammed and restored to a state appropriate for operation.
  • Printing of a test page that can be used to check whether the paper is fed straightly (important for true-to-register printing on both sides).
  • Printing of a page containing printer information (for diagnostic purposes during troubleshooting).
The steps to be carried out are explained in detail in the program.
note:
Always quit the maintenance program by using the Exit button provided for this purpose. Closing it via the corresponding browser icon does not terminate the program as such.

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Country/Region: Flag United States

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