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HP Customer Support - Knowledge Base

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  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

    Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

  • Feedback

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HP Designjet 50ps Printer - Unable to Enter Password When Logging into a 50ps RIP Server from a Macintosh

Issue:
When attempting to log into the 50PS RIP server from a Macintosh client, you cannot enter the entire password into the Password field when the length is greater than eight characters.
Solution
Shorten the password to a length of eight characters or less. The Macintosh AppleShare client does not allow passwords greater than eight characters in length.

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Country/Region: Flag United States

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