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HP Customer Support - Knowledge Base

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    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP Designjet Printers - Packaging Materials for Return Shipment

Issue:
Does Hewlett-Packard provide packaging material for the return shipment of large format printers?
Solution
Hewlett-Packard does not provide packaging material for return shipment of HP Designjet printers. It is recommended to obtain shipping boxes and material from local sources.
note:
This is not applicable to the HP Designjet 10/20PS printers when Express Exchanged. These printers should be returned in the original shipping package supplied.

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Country/Region: Flag United States

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