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HP Customer Support - Knowledge Base

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    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Designjet 10ps, 20ps and 50ps Printers - Installing the Ink Systems

About the ink system

The HP Designjet 10/20/50PS ink delivery system consists of six individually tuned printheads and separate ink cartridges. Unlike integrated print cartridges, when ink cartridges are depleted of ink, or when a printhead reaches the end of its life span, each component can be replaced individually.

Installing ink cartridges

  1. Press the POWER button to turn on the printer.
  2. Lift up the ink cartridge door, located at the front, right side of the printer.
  3. Remove the ink cartridge from the packaging and insert into its specific color slot.
  4. Push down firmly on the ink cartridge until it clicks into place.
  5. Repeat steps 3 and 4 for each of the six ink cartridges that may need to be installed or replaced.
  6. Close the ink cartridge door.

Installing printheads

  1. Press the POWER button to turn on the printer.
  2. Open the ink cartridge door at the front, right side of the printer. Continue lifting the ink cartridge door until the printheads are accessible.
  3. When the printhead door is opened, the carriage assembly will briefly move left, then right.
      warning:
    Do not attempt to access the printheads until the carriage assembly has come to a complete stop, flush against the right side of the printer.
  4. Access the printheads by lifting the latch from the rear. Pull the latch forward and down to release the latch hook. Then, lift up and push the latch toward the back of the printer.
  5. Remove the printhead from the packaging. Remove the protective tape from the printhead.
  6. Insert the printhead into its own color-coded socket. Firmly press the printhead into its slot.
  7. Repeat steps 5 and 6 for each of the six printheads that may need to be installed or replaced.
  8. Close the printhead latch. Ensure that the hook on the printhead latch catches the carriage lock.
  9. Close the printhead door, and then close the ink cartridge door.

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Country/Region: Flag United States

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