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HP Customer Support - Knowledge Base

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    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

    Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

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HP Designjet 10ps, 20ps, 50ps, 30, and 30n Printers - Cleaning the Printer

The HP Designjet 10ps, 20ps, 50ps, 30 and 30n printers do not require scheduled maintenance. However, periodic cleaning enhances the look of the printer and keeps it in peak condition. Cleaning may also make it easier to diagnose problems.
Clean the exterior with a soft cloth moistened with water to remove dust, smudges, and stains. Detergent, typewriter platen cleaners, or alcohol may damage the printer and should not be used.
Remove accumulations of paper dust or lint carefully by brushing the loose material onto a cloth or use a small computer vacuum cleaner.
  caution:
Do not use a powerful vacuum cleaner such as a shop vacuum or compressed air to remove dust from the printer. Fast moving air can generate static electricity that may damage electrical components.
  caution:
Do not clean or lubricate the carriage rod. Cleaning or lubricating the rod may reduce its life. The carriage rod is the shaft inside the printer that the print cartridges move back and forth on. Any ink present on the rod will not hinder the operation of the printer.

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Country/Region: Flag United States

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