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HP Customer Support - Knowledge Base

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HP Designjet Printers - Moving/Transporting the Printer

Issue:
Is there a special process to follow to transport my HP Designjet printer?
Solution
Yes, a few steps must be performed prior to moving or transporting the printer from one location to another. Follow the steps listed below to shut the printer down in the correct sequence.
Moving/Transporting the printer
  1. Remove any media loaded in the printer.
  2. Leave the ink system installed. Shut down the printer from the READY state. This will ensure that the printheads are stored in the service station and the ink system is sealed.
  3. Turn the power off from the power switch in the back of the printer.
  4. Remove all cables and power cords from the printer.
  5. Transport the printer in an upright position, and secure to prevent tipping.
      caution:
    Ensure that the top case remains in an up-right orientation. Ink leakage may occur if the top case is set upside down.

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