hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Think you need a hardware repair or want to check repair status? Try our HP repair center

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information

    Audio or sound issues? Try our automated HP Audio check!

hp-concentra-wrapper-portlet

Actions
Loading...

HP Designjet 600 Series Printers - 070004 May be Caused by Third Party Ink Cartridges

Issue:
Third-party ink cartridges, advertised as compatible with HP Designjet 600 printers, have been shown to trigger error code 070004 (could not calibrate for drop detect sensor location).
Solution
Use the ink cartridge supported on the HP Designjet 600, part number 51626A. If third-party ink cartridges are installed, they must be replaced with supported ink cartridges to troubleshoot the error code properly.
Cause
While advertised as compatible with HP Designjet 600 printers, third-party ink cartridges electrical contacts do not exactly match those of the supported ink cartridges. The incompatible electrical contacts may cause a false error code 070004, and may cause short circuits within the carriage assembly as well.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...