solution Contentsolution Content

HP Designjet 600 Series Printers - 070004 May be Caused by Third Party Ink Cartridges

Issue:
Third-party ink cartridges, advertised as compatible with HP Designjet 600 printers, have been shown to trigger error code 070004 (could not calibrate for drop detect sensor location).
Solution
Use the ink cartridge supported on the HP Designjet 600, part number 51626A. If third-party ink cartridges are installed, they must be replaced with supported ink cartridges to troubleshoot the error code properly.
Cause
While advertised as compatible with HP Designjet 600 printers, third-party ink cartridges electrical contacts do not exactly match those of the supported ink cartridges. The incompatible electrical contacts may cause a false error code 070004, and may cause short circuits within the carriage assembly as well.