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HP Customer Support - Knowledge Base

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HP Designjet 5000PS Printer - Out of Disk Space Error With PostScript Files

Issue:
An Out of Disk Space error message displays on the front panel of the printer while processing a PostScript file.
Workaround
Due to a limitation with the internal Adobe (R) Postscript RIP, the HP Designjet 5000PS printer cannot handle prints bigger than 2 GB in the source and the display list (once the print has been processed).
This issue typically occurs when scanning pictures using an incorrect resolution that creates large files. To print a picture at 600 dpi from an HP Designjet printer, the recommended scanning resolution is 150 dpi. Using this resolution should significantly reduce the occurrence of this error.

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Country/Region: Flag United States

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