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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Designjet 1000 Series - Mac OS: HP Advanced Options and HP Color Options Are Missing from the Print Dialog

Issue:
In the Page Setup dialog, the printer type is listed as Generic and in the printer specific feature sections, HPAdvancedOptions and HPColorOptions are missing from the Print dialog.
Solution
Reinstall the HP Designjet 1000 series driver and select the correct printer model. If the product was purchased as an HP Designjet 1050C and PostScript(R) was added to it, select the HP Designjet 1050C in the installer. If the product was purchased as an HP Designjet 1055CM, select HP Designjet 1055CM.
Summary
Selecting the incorrect model will not allow the Print Center to properly assign a PPD and associated plug-ins for the printer. This will result in missing driver features.

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Country/Region: Flag United States

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