hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP Designjet 700 Series PostScript (R) Printers - MacOS: Adobe Photoshop (R) Prints Colored Dots of Ink in White Areas

Issue:
I am printing an RGB document from Adobe Photoshop v 4.0 on a Macintosh to my HP DesignJet 700 series printer. My document has dots of ink in areas which should be white only.
Solution
Change the Whitepoint setting in Photoshop. This setting controls the whiteness level that is seen on the monitor. This Whitepoint setting only impacts the image when the file is sent in RGB format.
  1. In Photoshop v 3.x, go to File, Preferences, and select Monitors. This will open the Monitors dialog. Whitepoint settings are in the middle of the window.
    In Photoshop v 4.0, go to File, Color Settings, and select Monitor Setup. In the Monitor Setup dialog, the Whitepoint settings are in the middle of the window.
  2. Select the monitor type which corresponds to your monitor, and then select the Whitepoint setting.
    Start with the first Whitepoint setting, 5000, and do a test print. If the dots are no longer visible in white areas, use this setting. If the dots still appear in white areas, go to the next Whitepoint setting, and repeat the test print. The 5500, 6500, or 7500 settings may eliminate the problem, but this may not be true in every case.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...