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HP IP/IPX Printer Gateway - Discontinued, Unable to Locate Printer Driver Files to Load into the NDPS Broker Resource Management Service

Issue:
User is unable to select the .INF files of the printer driver in order to load them into the NDPS Broker RMS (Resource Management Service). The drivers for the HP Color LaserJet 5500ps, Color LaserJet 2500, LaserJet 4600, LaserJet 2200, LaserJet 4200, and the LaserJet 4300 series printers may exhibit this problem. Other printer drivers, usually for new printer models, may be affected as well.
NDPS Broker RMS reports an error: “Specified resource cannot be added. The resource management service may not be enabled on the NDPS Broker. Message number 960.”
Solution
Upgrade both the NetWare client with the appropriate support pack and apply the most current support pack to the Novell server. This includes the following versions or newer:
Server
NetWare 5.1 support pack 5
NetWare 6 support pack 2
Client
Support Pack 1 for the NT/2000/XP v 4.83 client
Patch NT483PT6
Support pack 1 for Win9x v 3.32 client
  note:
HP has a strong commitment to provide support for Novell products. With this commitment in mind, HP has been providing the HP IP/IPX Printer Gateway for NDPS (HP Gateway) to enable printing on Novell networks. However, after careful testing and evaluation, HP believes that the Novell SNMP Printer Gateway (Novell Gateway) is the preferred solution for enabling printing on Novell networks. Therefore, the HP Gateway product has been discontinued as of January 1, 2005.
Customers are encouraged to migrate to the Novell Gateway as soon as possible. For information about migrating to the Novell Gateway, click here to go to the Novell support Web site. Search for NDPS Printer Agent Conversion Utility.
Summary
Current printer drivers are being written with a single INF file that is used for multiple operating systems. These types of INF files cannot be added to the RMS database unless the client and server support packs are applied. Refer to Novell’s support Web site for a document regarding adding printer drivers to the RMS database and also for product updates.

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