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HP IP/IPX Printer Gateway - Discontinued, NDPS Printer Does not Print All Lines of a Print Job or Pages of a Print Job

Issue:
  note:
HP has a strong commitment to provide support for Novell products. With this commitment in mind, HP has been providing the HP IP/IPX Printer Gateway for NDPS (HP Gateway) to enable printing on Novell networks. However, after careful testing and evaluation, HP believes that the Novell SNMP Printer Gateway (Novell Gateway) is the preferred solution for enabling printing on Novell networks. Therefore, the HP Gateway product has been discontinued as of January 1, 2005.
Customers are encouraged to migrate to the Novell Gateway as soon as possible. For information about migrating to the Novell Gateway, click here to go to the Novell support Web site. Search for NDPS Printer Agent Conversion Utility.
An NDPS printer will not print out the last two to three lines or last page of a print job. The printer may seem to stop printing at end of a print job and does not seem to be getting a form feed from the print job. This may happen only sporadically and may only happen to printers that are attached to an external Jetdirect.
Solution
Increase the Timeout to close job setting in the HP Gateway at the server console.
  1. Load broker.
  2. Load ndpsm.
  3. Since the printer that needs to have the timeout increased is already created, the hpgate will load automatically.
  4. Select the printer gateway (printer) in question. Press ENTER.
  5. Select the Timeout to close job.
  6. Type in a timeout value in seconds (default is 50 seconds).
  7. Select Update this printer gateway now and type Y or Yes.
  8. Press ESCAPE and say Yes to save the configuration.
    Figure : HP IP/IP Printer Gateway Configuration

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