hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fraudulent Callers - protect yourself and report it​

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

    View article

hp-concentra-wrapper-portlet

Actions
Loading...

HP JetDirect Print Servers - PostScript (R) Job Fails to Print when Sent to a Networked HP DesignJet 755CM or 750C Printer

Issue:
When working with the PostScript Windows driver (the Adobe (R) PS 3 PostScript Windows driver v 3.0.1) to print to a networked HP Designjet 755CM or 755C/PS printer, the following problem may occur.
A PostScript file is sent, the printer blinks as if receiving, but goes back to ready status without anything printing.
Solution
Open the driver and choose the "PostScript" tab. In the "Protocol Options" screen, there are two options to choose from: Local Serial/Parallel connection (this is the default) or "Network Connection". Choose the "Network Connection" option.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag United States

hp-detect-load-my-device-portlet

Actions
Loading...