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HP Jornada - Sync Initialization Error 8007000e

Issue
On a desktop computer, clicking the Channel Items check box in the ActiveSync Options dialog box may cause the following error message:
"Sync initialization error 8007000e."
After synchronizing the HP Jornada, the following message may appear in the Connection Status dialog box:
"<n> items are out-of-date (<n> is the number of files that did not synchronize)."
This error message could display on the following HP devices:
  • HP Jornada 420, 430, and 430se
  • HP Jornada 520 and 525
  • HP Jornada 540, 545, 547, and 548
  • HP Jornada 680 and 680e
  • HP Jornada 690 and 690e
  • HP Jornada 710, 720, and 728
  • HP Jornada 820 and 820e
Solution
To resolve this problem, install Internet Explorer version 4.01 or later. The Microsoft(R) Windows CE CD-ROM included with the HP Jornada 430 and HP Jornada 430se contains Internet Explorer version 4.01. To install it from the CD, complete the following steps:
  1. Insert the Windows CE CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key when inserting the CD-ROM to prevent the Windows CE Setup program from starting automatically.
  2. On the desktop, double-click My Computer.
  3. Right-click the Windows CE (CD-ROM drive) icon, and click Explore.
  4. Double-click the Optional Components folder.
  5. Double-click the Microsoft Internet Explorer Version 4.01 folder.
  6. Double-click the IE4SETUP.EXE file. Follow the instructions on the screen to install Internet Explorer on the desktop computer.
Additional details
The problem occurs if Microsoft Internet Explorer version 4.01 or later is not installed on the desktop computer.
  note:
One or more of the above links will take you outside of the Hewlett-Packard Web site. HP does not control and is not responsible for content outside of the HP Web site.

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