HP Jornada 680/680e and 820/820E Handheld PC - BSquare Fax Unable to Send Fax
When trying to send a fax, there is no response, or an error message is returned. The document to be faxed still resides in the Outbox.
bFAX looks for Custom_Coverpage in the Windows directory if another cover page has not been selected. If Custom_Coverpage has been removed, the error will pop-up.
You need to have a cover page showing and you will not get this error.
You could have accidentally removed the link by moving the document to the CF card.
To simulate the issue, copy the '\windows\custom_coverpage.pwd' to a CF. Then go to bfax->option->preference, click browse and select the custom_coverpage.pwd on the CF and click OK. Turn off the HP Jornada Handheld PC and remove the CF. Run bFAX and try to send fax, you will be able to see the issue. When this issue occurs, the default customizable cover page file in the option-> preference tab is blank.
Follow these steps for a workaround:
In bfax->Option-> Preferences, select '\Windows\Custom_Coveroage.pwd'.
note:bFAX is built-in in the HP Jornada 680/680e, 820/820e.
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Country: United States