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    HP fraudulent caller alert - protect yourself from scams

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

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HP Jornada 680e Palmtop PC - bFAX Pro Does Not List any Modem in the Modem to Use Drop-down List

Issue:
bFAX Pro does not list any modem in the Modem to Use drop-down list for the English option of HP Jornada 680e Handheld PC.
Solution
The registry setting for bFAX Pro may have been changed while using HP settings. To correct the registry
  1. Download the Registry Setting Program from www.hp.com/cposupport/handheld_computers/software/registra.exe.html to the Windows directory on your HP Jornada Handheld PC.
  2. Execute registra.exe by double-clicking on the icon.
  3. Delete registra.exe.
  4. Perform a soft reset to return the bFAX Pro registry to the default settings. (See the Resetting section in the User's Guide, page 160.)
  5. In bFAX Pro, tap Options, tap Communications, select PC Card Modem on COM2 as the modem to use, select 14400 as the maximum rate, and then type "ATX0S0=2" in the Modem Initialization String box. Click OK.
  6. Download the revised version of HP settings from www.hp.com/cposupport/handheld_computers/software/settinga.exe.html

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