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    HP fraudulent caller alert - protect yourself from scams

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

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HP Jornada 680 and 680e Palmtop PC - Error Message Prompted after Finishing Sending Fax via Ericcson’s GSM Modem Card, Though the Fax Was Received Correctly in Receiving FAX Machine

Issue:
Error message prompted after finishing sending fax via Ericcson’s GSM modem card, though the fax was received correctly in receiving FAX machine.
Solution
Ericcson's DC 23 V4 GSM Modem card cannot work with HP Jornada 680/680e Handheld PCs using hardware flow control or class 1 fax.
To workaround:
  1. In bFAX Pro, tap Options, then tap Communications.
  2. In Modem tab, uncheck "Use Hardware Flow Control when Communicating with the Modem."
  3. Uncheck "Use Class 1 Fax Support". And tap OK.

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