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HP Customer Support - Knowledge Base

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  • Information

    Think you need a hardware repair or want to check repair status? Try our HP repair center

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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HP PCs - Obtaining PC Recovery USB Drives or Discs

This document is for HP notebook, desktop, and All-in-One computers.
Performing a system recovery or reset can resolve issues by returning your computer to a previous or original configuration. Confirm if other system recovery options work with your computer, and then order recovery media on CDs, DVDs, or a USB drive if necessary.
note:
Depending on your computer age, warranty status, and region, you can order recovery media for several years after the product released. Because of software licensing restrictions, HP and its partners can only provide recovery kits for a limited time.

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Country/Region: Flag United States

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