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    HP fraudulent caller alert - protect yourself from scams

    Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.

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HP Digital Home Networking - Resolving the Most Common Issues with the Wireless USB Network Adapter (hn210w)

My computer does not recognize the network adapter
  • Verify that the USB cable is properly connected to both the Type B USB adapter port and the Type A USB computer port.
  • Verify that the USB controller is enabled in the computer’s BIOS. Check your computer’s documentation for more information.
The network adapter does not work properly
  • Reinsert the adapter’s USB cable into the computer’s USB port.
  • Verify that the adapter is installed properly:
    1. Right-click My Computer.
    2. Select Properties.
    3. Select the Hardware tab, click Device Manager, and double-click Network Adapters. If the adapter is installed properly, it will be displayed. If you see a yellow exclamation point, there may be a resource conflict. If so, do the following:
  • Uninstall the drive software from your PC.
  • Restart your PC.
  • Repeat the adapter’s software installation.
My computer cannot connect to Ethernet
My computer cannot communicate with computers linked via Ethernet to the wireless network in the infrastructure configuration.
  • Verify that the computer you are trying to contact is powered on.
  • Verify that your adapter is configured for the same channel, SSID, and WEP as the other computers in the infrastructure configuration.

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Country: Flag United States

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