Welcome to HP Customer Support
InformationFraudulent Callers - protect yourself and report it
Learn what to do if you are contacted by fraudulent callers posing as HP representatives. This could be a scam; do not provide any personal information.View article
HP Digital Home Networking - Blue Ethernet Cable not Included in Box
The box, quick start guide, and other materials say a blue Ethernet cable is included in the box. My box did not contain an Ethernet cable.
Some models do not have an Ethernet cable included in the box. A printing error resulted in all of the boxes and user documentation saying it is included, while it is actually included in only some of the models. If your box did not contain one, please purchase an Ethernet cable (any color) separately from your local dealer.
Ask the community!
Country: United States