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HP CD-ROM Server - Server Access Failure

Cannot locate server
If you are having trouble locating your server on your network, note the following:
  • The server may not immediately appear because your system and network protocols may require significant time to locate the server. You should wait at least 5 minutes and then try again.
  • In Windows networks, a “master browser” function performed by one of the systems on your network may be required. “Browse master” services are commonly performed by file servers--but, on peer-to-peer networks, the service may be missing. Refer to your Windows system documentation for information on adding file-server services.
  • Check to see if the server is talking on the network at all--whether you can ping it in an IP network or whether it appears in the Network Neighborhood in a Windows network.
  • If the server will not appear on the network or you suspect that your configuration changes have serious errors, then you can reset the server to the factory-default condition and cycle its power again (to see if you can reconfigure it for the network).
If you cannot install the server to the network, call HP support for help in isolating the failure or go to HP’s Web site, which contains more problem-solving tips.
If your server has failed according to front-panel indicator error conditions, then the server module may be faulty.
Errors when accessing server or discs
If you get error messages when accessing the server or any disc:
  • If you have extended your server with an expansion tower, make sure that it is switched on and that its SCSI connector is terminated. Check all SCSI connections. Make sure that the expansion tower is switched on prior to switching on the server.
  • TCP/IP network: Verify that you have assigned a unique Internet (IP) address to the server.
  • Microsoft (R) Windows networking: Verify that the SMB protocol is enabled; the NetBIOS Protocol Bindings for NetBEUI and/or TCP/IP should be enabled.
  • Check the front-panel indicator lights to help identify problems.
Lost password for web access to server
Perform the procedure to restore factory-default settings.
Software on disc will not run
  • If you have successfully installed a disc but software on it fails to run or generates error messages, the software may expect the disc data to be mapped at root level. In the Microsoft and IBM network operating system environments, you must then assign a drive letter to that particular drive or disc.
  • Some applications access the disc using its volume name originally on the disc; if you have assigned a new volume name, it may fail to recognize the disc and, thus, fail to run.
  • Some CD-ROMs require the MSCDEX (Microsoft) driver. You may need to contact Microsoft.
  • It may be necessary to restrict the number of users to one if the disc is a single-user version.

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