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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP SureStore CD-ROM Server/Tower/Expansion - CD-ROM Server Does Not Appear in the Network Neighborhood

Issue:
The CD-ROM server may not instantly appear in the Network Neighborhood.
Solution
Wait several minutes and try again. The delay time may be a function of the system and the operating system. Make sure the Netbeui protocol is configured on the computer you are trying to connect from. Then do an explicit search using the Microsoft (R) Find Computer utility and the default name of the CD-ROM Server.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag United States

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