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HP Business Inkjet 2600 Series - Readme

Introduction
The Read Me file contains last-minute product information for the Hewlett-Packard Install Network Printer wizard for Windows 95/ 98 and Windows NT.
DHCP
Changing just the subnet mask on an HP Jetdirect print server that has been configured via DHCP, will generate an error message while using the Hewlett-Packard Install Network Printer wizard. Once a Jetdirect print server has been manually configured, it will store the IP address, subnet mask and default gateway statically instead of trying to obtain them dynamically. Allowing a static change only to the subnet mask would cause DHCP-configured IP conflicts in the future.
DNS
In a DNS environment, the Hewlett-Packard Install Network Printer wizard will automatically set up the port with the host name rather than the IP address. In a DNS environment that allows Host lookup by IP, but not the reverse lookup, the printer will never print a page. This environment is considered to be an invalid DNS environment. To fix the port without changing the DNS environment, view Properties for the printer. Select the ports tab. Select the port that is in use for the printer. Click Configure Port. Change the host name to the correct IP address.
IP address support
Hewlett-Packard Install Network Printer Wizard does not support class D IP address. Class D IP addresses are those addresses with the form of 224.xx.yy.zz
All addresses of the form 127.xx.yy.zz are reserved for loopback testing. They are not valid IP to be used to configure device on the network.
Suggest IP address (autonet)
The algorithm for obtaining the IP address for the “Suggest Settings...” button is derived from the Internet Draft DHC-IPV4-AUTOCONFIG by R. Troll entitled “Automatically Choosing an IP Address in an Ad-Hoc IPv4 Network”. The algorithm for generating the IP address is to randomly generate an address in the 169.254.x.x reserved address range, then determine if it is in use on the network. If it is in use, generate another address in the range. Repeat until an address is generated that is not in use. The resulting address is not intended for use on the Internet. Microsoft (R) uses a similar scheme for determining an IP address on Windows 98 and Windows 2000 when the system is in an environment that does not have a DHCP or bootp server, and the system is configured to dynamically determine and IP address.
NetWare support
Supported versions
The supported versions of NetWare are: 3.11, 3.12, 3.2, 4.11, 4.2. For Novell queue creation, log into a Novell bindery or NDS server using a Novell supplied client requester.
NDS multiple tree support
The Hewlett-Packard Install Network Printer wizard only provides support for the NDS tree the user is currently logged into. If a different tree is desired, quit the application, change the log in to the desired tree and rerun the application.
NetWare 5.0 support
If NetWare 5 is configured for IPX, and an IPX connection is being used on the client, the Hewlett-Packard Install Network Printer Wizard can be used to create an NDS print queue. If NetWare 5 is configured for TCP/IP and a TCP/IP connection is being used on the client, the Hewlett-Packard Install Network Printer wizard can be used to create an IP print path. If the client on which the application is being run has an IPX connection to the NetWare 5 server, and the client is logged in, an NDS queue server print path will be recommended. If IPX is not in use but TCP/IP is, a TCP/IP print path will be recommended. In order to create NDS queues, an IPX connection with a log in must be present.
No Novell print path
The Hewlett-Packard Install Network Printer wizard relies upon several DLLs that ship with the Novell Client for 95 and NT. The application will look for these DLLs and the associated entry points within them. If any of the necessary DLLs are missing, or if they do not have the needed entry points (perhaps an old version), a Novell print path will not be available although other supported print paths will be. If a Novell print path is not available when one should be, try upgrading the Novell client software to a newer version.
No NDS volumes shown in NetWare 4.11
There is a known problem reading the list of available NDS volumes in NetWare 4.11 with service pack prior to version 7. This problem has been seen in cases were the user logs into an NDS context that is at a lower level than the available volumes. The solution is to install the NetWare 4 Support Pack 7 or upgrade to NetWare 4.2.
Support for NDS localities
The Hewlett-Packard Install Network Printer Wizard cannot recognize localities in the NDS context.
Device discovery
Gateway
Discovery performance will be very slow if the client PC does not have a gateway configured. To configure a gateway, choose “Network” in the Control Panel, and then look at Properties for the TCP/IP protocol. An input should appear for entering a gateway address.
Multi-homed machines
Multi-homed machines are not supported. In a multi-homed machine, it is not possible to distinguish between multiple devices with the same IP address. A multi-homed machine is a computer with more than one network connection. It is possible for two or more devices on different networks to have the same IP address. A multi-homed machine would see both devices and there would be no guarantee that configured device is correct. In this case, either disable all but the correct network card, or configure the HP Jetdirect print server from another PC that is on the correct network and has only one network card. This problem may also occur on PCs that contains both a network card and a dial-up adapter.
0.0.0.0 IP addresses
Assuming that an IP address is not assigned, a Jetdirect-connected printer will have an IP address of “0.0.0.0” for approximately 2 minutes after a factory reset. After 2 minutes the IP address will automatically be assigned “192.0.0.192”. Attempts to configure a “0.0.0.0” device through an IP print path will fail. Wait until the HP Jetdirect device has a non-zero IP address before attempting to configure it.
Class A subnet masks
If the machine running the Hewlett-Packard Install Network Printer wizard has an IP subnet mask of “255.0.0.0” (which is known as a “Class A” subnet mask), device discovery will suffer a significant performance degradation. To improve discovery performance, change the subnet mask to a non-Class A subnet mask.
Driver support
License support
Some drivers require the acceptance of a license. When installing a driver, if a dialog appears that requests acceptance of a license, approve the license before the application will continue. Failure to approve the license will result in the application hanging.
Have disk support
To support new printers or drivers, the “Have Disk” button can be utilized during driver installation. For the “Have Disk” functionality to work, the media must contain an “inf” file (e.g. filename.inf). Some driver updates available on the World Wide Web are in the form of self-extracting archives and are not in a format that “Have Disk” can utilize. In this case, install the driver before running the Hewlett-Packard Install Network Printer wizard.
IPX port monitor and data corruption
Some printers may experience data corruption when used with the Hewlett-Packard IPX Port monitor under Windows NT. These errors may be corrected either by installing an appropriate hot fix for NT or by installing Service Pack 4 from Microsoft.
Printer names
When naming a printer within the Hewlett-Packard Install Network Printer wizard, enter a name in English that conforms to the Microsoft Printer Naming rules (i.e. what would be accepted in the Microsoft Add Printer wizard). If a localized name is required, assign the printer name in English and finish the install. Then open the printer folder from the Control Panel and select the desired printer. Select “Rename” from the File menu and rename the printer with a localized name.
Printer share name
Spaces are not allowed for naming printer-share names.
Error messages
Error writing to <port> for <document>: The system cannot write to the specified file.
This error message may appear when attempting to print a test page or during regular use. It usually means the printer is out of paper or unavailable. Check the printer and make sure it is plugged in, has paper, etc. If the Hewlett-Packard Install Network Printer wizard was running when this occurred, there is no need to rerun the application. Locate the printer in the printer folder and right mouse click on it. Choose Properties and select to print a test page. A test page should now be printed, if the error condition has been corrected.
Driver cannot install. Must run the printer setup program.
When installing certain HP printers, the Hewlett-Packard Install Network Printer wizard may not be able to install the driver. An error message will be received stating to run the setup program of the printer. The Hewlett-Packard Install Network Printer wizard may create the printer in the printer folder despite this error. The installed printer will not function properly. After the wizard exits, run the setup program that comes with the printer. Identify the printer as existing on a local port such as LPT1. Install the printer using this setup program. Now delete both printers from the printer folder (the printer created by the HP wizard and the printer created by the printer setup program). Run the HP wizard a second time. This time choose existing drivers. There will be two similar printer strings displayed. One will be from the first HP wizard install and one from the printer setup install. Choose one. If the wizard exists successfully proper driver was selected. If the installation fails, rerun the wizard and this time choose the other driver. Finally, check to make sure the printer created is the default printer. This can be accomplished by right mouse clicking on the printer in the printer folder and seeing if “Set As Default” is checked.
Known problems when installing HP printer drivers under Windows 95/98
Some HP printer drivers do not install correctly using the printer.INF file and the “Have Disk...” option. These drivers and the behaviors that they exhibit are listed below, along with directions to install these drivers properly.
Printer model: HP LaserJet 8100
Behavior: PCL 6 driver will not install. The user will receive a “Spool 32” error.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the PCL 6 driver.
Printer model: HP Mopier 320
Behavior: PCL 6 driver will not install. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Printer model: HP LaserJet 4050
Behavior: PCL 5e driver will not install. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the PCL 5e driver.
Printer model: HP Color LaserJet 4500
Behavior: Postscript (R) driver will not install. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the Postscript driver.
Printer model: HP Deskjet 2500C
Behavior: The Deskjet 2500C driver will not install. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the driver.
Printer model: HP LaserJet 5M
Behavior: The following drivers will not install properly: PCL Standard, PCL Enhanced, Postscript. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution: The drivers for the HP LaserJet 5M can not be installed with the “Install Network Printer Wizard.” Please use Jetadmin or Web Jetadmin to install this printer and drivers.
Printer model: HP Color LaserJet
Behavior: The following drivers will not install properly: HP Color LaserJet, HP Color LaserJet 5/5M (CLJ5FR), HP Color LaserJet 5/5M (HP). The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the driver.
Printer model: HP Color LaserJet 5
Behavior: The following drivers will not install properly: HP Color LaserJet, HP Color LaserJet 5/5M (CLJ5FR), HP Color LaserJet 5/5M (HP), HP Color LaserJet 5/5M Postscript. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the driver.
Printer model: HP LaserJet 6P
Behavior: The following drivers will not install properly: PCL Standard, PCL Enhanced, Postscript. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the driver.
Printer model: HP LaserJet 6L
Behavior: The PCL Standard will not install properly. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the driver.
Printer model: HP Officejet Pro 1170C
Behavior: The Officejet Pro 1170C driver will not install properly. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution:
  1. Run the file Setup.exe that came with the printer driver to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the driver.
Printer model: HP Deskjet 1120
Behavior: There is a port monitor error right after installing the printer. The printer supplied driver is not supported.
Solution:
  1. Run the Setup.exe that came with the printer to install the driver.
  2. Run the Install Network Printer Wizard to install the printer with the driver.
Known problems when installing HP printer drivers under Windows NT 4.0
Some HP printer drivers do not install correctly using the printer.INF file and the “Have Disk...” option. These drivers and the behaviors that they exhibit are listed below, along with directions to install these drivers properly.
Printer model: HP LaserJet 8100
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 PCL 6 client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually.
Printer model: HP LaserJet 5000
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 PCL 5 client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP LaserJet 4050
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 PCL 5 and PCL 6 client drivers.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP LaserJet 2100
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 PCL and Postscript client drivers.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Laser Jet 6L
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 Postscript client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Laser Jet 5P
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 Postscript client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Laser Jet 5L
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 Postscript client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Laser Jet 5
Behavior: Driver will not install. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution: Run the Setup.exe that came with the printer to install the driver.
Printer model: HP LaserJet 5Si Mopier
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Deskjet 895C
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Deskjet 890
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Deskjet 870
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Deskjet 2000C
Behavior: Driver will not install. The user will receive an error message telling them to run the setup program that came with this printer, and then to run the printer installer again.
Solution: Run the Setup.exe that came with the printer to install the driver.
Printer model: HP Deskjet 2500C
Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
Solution: Windows 95/98 client connecting to the Windows NT shared printer must install driver manually
Printer model: HP Officejet Pro 1170C
Behavior: No inf file that describe printer drivers.
Solution: Run the Setup.exe that came with the printer to install the driver.
Printer model: HP Copyjet
Behavior: No inf file that describe printer drivers.
Solution: Run the Setup.exe that came with the printer to install the driver.

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