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Printer Specifications for HP Deskjet 960C and 980C Printer Series

Introduction
This document provides technical information about the HP Deskjet 960Cxi, 960Cse, and 980Cxi printers.
Model numbers
Printer
Model number
HP Deskjet 960Cxi
C8932A
HP Deskjet 960Cse
C8932B
HP Deskjet 980Cxi
C6500A
Serial number location
The serial number is located on the bottom of the printer.
Product description
  • Photo-quality printer that delivers outstanding print quality on everything from text on plain paper to images on photo paper.
  • Enhanced Color Layering Technology from HP's PhotoREt III printing technology. HP PhotoREt III combines smaller drop size and vibrant inks with improved fade resistance to produce fast, outstanding print quality in all modes and on all media, including incredibly realistic photo images.
  • Universal Serial Bus (USB) capability. USB is a peripheral bus specification that provides Plug and Play capability to computer peripherals. Printers that connect to a computer through USB are automatically configured as soon as they are attached, without a need to reconfigure the computer or to restart.
  • HP Colorsmart III technology. HP Colorsmart III allows the printer to automatically deliver sharper, clearer, more vivid output.
  • Automatic paper type sensor. The printer will automatically determine what type of paper is used and will adjust the print mode appropriately.
  • 2400 dpi mode.
Printer features
Print speed
  note:
Exact speed varies depending on the system configuration, the software program, and document complexity.
Document type
Draft
Normal
Best
Black text
15 pages per minute (ppm)
5.7 ppm
1.3 ppm
Mixed text with color graphics
12 ppm
4.7 ppm
1.2 ppm
Full page color
3.1 ppm
0.9 ppm
0.3 ppm
4x6 Color Photo, Photo Paper
2.3 ppm
0.5 ppm
0.5 ppm
Print quality/resolution
Black resolution (depends on paper type)
Print mode
Resolution
Draft
300 x 600 dpi
Normal
600 x 600 dpi
Best
600 x 600 dpi
Color resolution (depends on paper type)
Print mode
Resolution
Draft
300 x 600 dpi
Normal
PhotoREt III
Best
PhotoREt III or 2400 x 1200 dpi also available using Photo Paper
Print method
  • Drop-on-demand thermal Inkjet printing
Printer command language
  • HP PCL Level 3 enhanced
Software compatibility
  • Microsoft(R) Windows 95, 98, Me, NT 4.0 or Windows 2000
  • Microsoft Windows 3.x and MS-DOS(R) applications (limited compatibility)
  • Macintosh (with USB connection only)
Minimum system requirements
Operating system
Minimum system requirements
MS-DOS (limited functionality)
MS-DOS v 3.3 or greater
80486 processor or better
4 MB RAM
5 MB free hard-disk space
CD-ROM drive
Microsoft Windows Me
Pentium(R) processor, 150MHz
32MB RAM
40MB required hard disk space
CD-ROM drive
Microsoft Windows 95 and 98
Pentium processor, 66 MHz or better
32 MB RAM
40 MB required free hard disk space
CD-ROM drive
Microsoft Windows NT 4.0
Pentium processor, 66 MHz or better
32 MB RAM
40 MB free hard disk space
CD-ROM drive
Microsoft Windows 2000
Pentium 133MHz processor
64MB RAM
CD ROM
Macintosh
PowerPC processor
64 MB RAM
8MB free hard disk space
CD-ROM
Mac OS 8.6 or above (USB-connect Macintosh only)
Recommended Windows system
  • Windows 98 or better
  • Pentium II processor, 450 MHz or better
  • 128 MB RAM
  • 500 MB free hard disk space
      note:
    This recommended Windows system is not the minimum system requirement but will provide better performance and more functionality from HP Deskjet 960C or 980C series printers.
I/O interface
  • Centronics parallel, IEEE 1284-compliant with 1284-B receptacle
  • Universal Serial Bus (Windows 98 and USB-connect Macintosh)
Font information
The printer contains four internal bitmapped fonts. The following tables show the fonts and their sizes.
Standard fonts
Proportional
Font sizes
CG Times
5,6,7,8,10,12,14
CG Times Italic
5,6,7,8,10,12,14
Univers
5,6,7,8,10,12,14
Univers Italic
5,6,10,12
Fixed pitch
Point sizes
Pitches
Courier
6,12,24
5,10,16.67,20
Courier Italic
6,12,24
5,10,20
Letter Gothic
4.75,9.5,19
16.67
Letter Gothic Italic
6,12,24
6,12,24
International fonts
Font
Country Designation
Arabic
Saudi Arabia
Baltic
Latvia/Lithuania
Cyrillic
Russia
Greek
Greece
Hebrew
Israel
Thai
Thailand
Paper handling information
Paper capacity
Paper or media type
Supported paper capacity
Banners
Up to 20 sheets
Cards
Up to 30 cards
Envelopes
Up to 15
Labels
Up to 20 sheets of labels (use only U.S. letter or A4-size sheets)
Out tray capacity
Up to 50 sheets in Normal and Best modes up to 35 sheets in Draft mode
Sheets
Up to 150 sheets
Transparencies
Up to 25 sheets
Supported media weights
Paper or media type
Weight
Letter paper
60 to 90 gsm (16 to 24 pound)
Legal paper
75 to 90 gsm (20 to 24 pound)
Continuous (banner) paper
60 to 90 gsm (16 to 24 pound)
Envelopes
75 to 90 gsm (20 to 24 pound)
Cards
Up to 200 gsm (110 pound index max)
Two-sided printing module (optional on 960)
Paper or media type
Weight
Letter Paper
60 to 90 gsm (16 to 24 pounds)
Legal Paper
N/A
Continuous (Banner) Paper
N/A
Envelopes
N/A
Cards
Up to 160 gsm (90 pound index max)
Supported media sizes
Paper or media type
Dimensions
Paper: (plain, Inkjet, photo, glossy)
U.S. Letter 216 millimeters (mm) x 279 mm (8.5 inches x 11 inches)
Legal 216 mm x 356 mm (8.5 inches x 14 inches)
Executive 184 mm x 279 mm (7.25 inches x 10.5 inches)
A4 210 mm x 297 mm (8.27 inches x 11.69 inches)
A5 148 mm x 210 mm (5.83 inches x 8.27 inches)
B5 182 mm x 257 mm (7.16 inches x 10.12 inches)
Banner
U.S. letter 216 mm x 279 mm (8.5 inches x 11 inches)
A4 210 mm x 297 mm (8.27 inches x 11.7 inches)
Envelopes
US No. 10 104.7 mm x 241.3 mm (4.12 inches x 9.5 inches)
A2 invitation 111 mm x 146 mm (4.37 inches x 5.75 inches)
DL 110 mm x 220 mm (4.33 inches x 8.66 inches)
C6 114 mm x 162 mm (4.5 inches x 6.38 inches)
Transparencies
U.S. Letter 216 mm x 279 mm (8.5 inches x 11 inches)
A4 210 mm x 297 mm (8.27 inches x 11.7 inches)
Labels
U.S. letter 216 mm x 279 mm (8.5 inches x 11 inches)
A4 210 mm x 297 mm (8.27 inches x 11.7 inches)
Cards
76 mm x 127 mm (3 inches x 5 inches)
102 mm x 152 mm (4 inches x 6 inches)
127 mm x 203 mm (5 inches x 8 inches)
A6 105 mm x 148.5 mm (5.25 inches x 5.85 inches)
Hagaki 100 mm x 148 mm (4 inches x 6 inches)
Custom size: Width 77 mm to 216 mm (3 inches to 8.5 inches) Length 77 mm to 356 mm (3 inches to 14 inches)
Two-sided printing module (optional on 960)
Paper or media type
Dimension
Paper: (plain, Inkjet, glossy)
U.S. Letter 216 mm x 279 mm (8.5 inches x 11.7 inches)
Executive (184 mm x 279 mm (7.25 inches x 10.5 inches)
A4 210 mm x 297 mm (8.25 inches x 11.7 inches)
A5 148 mm x 210 mm (5.8 inches x 8.25 inches)
B5 182 mm x 257 mm (7.16 inches x 10.11 inches)
Cards
102 mm x 152 mm (4 inches x 6 inches)
127 mm x 203 mm (5 inches x 8 inches)
A6 105 mm x 148.5 mm (4.13 inches x 5.85 inches)
Hagaki 100 mm x 148 mm (3.94 inches x 5.83 inches)
Custom size
Sizes greater than 76.20 mm x 127 mm (3 inches x 5 inches) and less than A4/US Letter
Memory information
8 MB built-in RAM
Performance information
Duty cycle
5,000 pages per month
Physical specifications
Dimensions
Width
440 mm (17.32 inches)
Height
196 mm (7.72 inches)
Depth
375 mm (14.76 inches)
Weight
5.85 kg (12.9 pounds without cartridges)
Electrical specifications
Category
Specification
Power consumption
2 watts maximum when off
4 watts min. non-printing
40 watts max. average when printing
Input voltage
100 to 240 VAC (+/- 10%)
Input frequency
50/60 Hz (+3 Hz)
Environmental specifications
Attributes
Specification
Operating temperature
5 to 40 degrees Celsius (C)
41 to 104 degrees Fahrenheit (F)
Recommended
15 to 35 degrees (C)
59 to 95 degrees (F)
20 to 80% RH noncondensing
Humidity
5 to 80% RH noncondensing
Storage temperature
- 40 to 70 degrees (C)
- 40 to 158 degrees (F)
Noise specifications
Noise levels per ISO 9296 (without the optional two-sided printing module)
Sound level
Sound power
6.0 B(A)
Sound pressure
47 dB(A)
Noise levels per ISO 9296 (with optional two-sided printing module)
Sound level
Sound power Level, LWAd (1B=10dB)
6.0 B(A)
Sound pressure level, LpAm (bystander positions)
47 dB(A) in Normal mode
General warranty statement
HP offers the following limited warranty worldwide.
HP product
Duration of limited warranty
Software
One year
Inkjet print cartridges
End of life/date stamped
Printer
One year
Due to local legal requirements, HP may be required to offer a two-year warranty in Europe. During the warranty period, telephone support is provided free-of-charge for hardware-related failures. Telephone support is provided free-of-charge within 90 days of the date of purchase for non-hardware-related failures.
HP also offers an extended warranty called HP Care Pack for an additional charge. HP Care Pack extends the limited warranty to three years and includes a service called Express Exchange. With Express Exchange customers who experience a printer failure can call a support number and have a defective unit exchanged with a replacement unit.
Safety certifications
Category
Specification
Safety certifications
CSA NOM (Mexico) TUV UL PRC (China) Poland Russia Singapore
EMI certification
Printer with Power Module:
FCC Part 15 Class B when used with a Class B computing device (USA)
CISPR 22 Class B
EMC Directive 89/336/EEC (European Community),
VCCI (Japan)
RRL (Korea)
FCC Certification
Complies with the limits for a Class B digital device pursuant to part 15 of the FCC rules.

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