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Synaptics Touchpad Driver, Potential Local Loss of Confidentiality

A potential security vulnerability has been identified with certain versions of Synaptics touchpad drivers that impacts all Synaptics OEM partners. A party would need administrative privileges in order to take advantage of the vulnerability. Neither Synaptics nor HP has access to customer data as a result of this issue.



HP Reference

HPSBHF03564 Rev. 2

Release date

November 7, 2017

Last updated

December 12, 2017



Potential Security Impact

Potential Local Loss of Confidentiality

Relevant Common Vulnerabilities and Exposures (CVE) List

Source: Synaptics

Reported by: Michael Myng

List of CVE IDs


Base Score

Base Vector




Learn more about CVSS 3.0 base metrics, which range from 0 to 10.



CVE-TBD, PSR-2017-0137


HP has provided software updates for Synaptics touchpad drivers. Impacted HP products are shown in the tables below.

SoftPaqs and affected products

Find the SoftPaq that resolves the vulnerability of your system.

SoftPaq Status

A status is provided if no SoftPaq is listed for a particular product.

  • Pending: SoftPaq is in progress.

  • Under investigation: System under investigation for impact, or the SoftPaq is under investigation for feasibility/availability.

  • Not available: SoftPaq not available due to technical or logistical constraints.

  • Check Support Page: The listed SoftPaq has been removed from the download site. SoftPaqs with newer versions may be available on the HP Customer Support - Software and Driver Downloads site.

Revision history

This document has been revised according to the information below.

List of versions





Updated the Consumer Notebooks table.

December 12, 2017


Initial Release

November 7, 2017

Additional information

Follow these links for additional information.

Third-party security patches

Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.


For issues about implementing the recommendations of this Security Bulletin, visit to learn about your HP support options.


To report a potential security vulnerability with any HP supported product, send email to:

Security bulletin archive

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It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.

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Legal information

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.

© Copyright 2017 HP Development Company, L.P.

HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.