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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c06291063

版本: 1

HP ProBook x360 11 G2 EE 筆記型電腦 - 內建鍵盤和觸控板停止運作

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 04-Apr-2019

上次更新日期 : 23-May-2019

DESCRIPTION
安裝作業系統時,內建鍵盤和觸控板可能會在預先開機環境中停止運作。這個問題可能會間歇發生。

範圍
本文件的資訊適用於下列項目:
電腦:
HP ProBook x360 11 G2 EE 筆記型電腦
作業系統:
Microsoft Windows 10 RS3(版本 1709)
解決方案
若要解決這個問題,請下載並安裝下列 SoftPaq 來更新系統 BIOS:
SoftPaq 描述
版本資訊
下載 SoftPaq
HP 筆記型電腦系統 BIOS 更新 (P95)
版本:01.25
修訂版:A
附註:
此軟體可能有更新的版本。請在此處檢查是否有較新版本: http://www.hp.com/drivers
附註:
如果更新韌體無法解決問題,請聯絡 HP 支援取得進一步的協助。

Hardware platforms affected : HP ProBook x360 11 G2 EE Notebook PC

受影響的作業系統 : 不適用

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA06277031

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 台灣地區

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