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SUPPORT COMMUNICATION- 客戶諮詢

文件 ID: c06135151

版本: 1

諮詢: HP Sure View - Fn+P 鍵無法如預期運作

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 05-Sep-2018

上次更新日期 : 05-Sep-2018

DESCRIPTION
Fn+ P 鍵組合由 HP Sure View 使用。 因此,按鍵組合未如預期輸入星號。 反之,它會使畫面變暗以提供最大隱私保護。

範圍
本文件的資訊適用於以下裝置:
組態:
  • HP Sure View
系統:
  • HP EliteBook 1040 G3 筆記型電腦
  • HP EliteBook 1040 G4 筆記型電腦
  • HP EliteBook 840 G5 筆記型電腦
  • HP EliteBook 846 G5 筆記型電腦
  • HP EliteBook x360 1020 G2
  • HP EliteBook x360 1030 G2
  • HP EliteBook x360 1030 G3 筆記型電腦
  • HP ProBook 640 G4 筆記型電腦
解決方案
這種行為是經過設計規劃。 不需採取任何動作。 HP Sure View 會運用下列功能鍵 + 按鍵組合:
  • Fn + F2 切換 HP Sure View 開啟或關閉(恢復先前的亮度)。
  • Fn + P 最大化隱私權(設定畫面最暗)。
  • Fn + F5 調整為更暗的環境(調暗螢幕)。
  • Fn + F6 調整為較亮的環境(將畫面變亮)。

Hardware platforms affected : HP EliteBook 1040 G3 Notebook PC, HP EliteBook 1040 G3 Notebook PC, HP EliteBook 1040 G3 Notebook PC (ENERGY STAR), HP EliteBook 1040 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 1040 G4 Notebook PC, HP EliteBook 1040 G4 Notebook PC, HP EliteBook 1040 G4 Notebook PC (ENERGY STAR), HP EliteBook 1040 G4 Notebook PC Bundle, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840 G5 Notebook PC Bundle, HP EliteBook 846 G5 Notebook PC, HP EliteBook 846 G5 Notebook PC, HP EliteBook x360 1020 G2, HP EliteBook x360 1020 G2, HP EliteBook x360 1020 G2 Bundle, HP EliteBook x360 1030 G2, HP EliteBook x360 1030 G2, HP EliteBook x360 1030 G2 (ENERGY STAR), HP EliteBook x360 1030 G2 Bundle, HP EliteBook x360 1030 G3 Notebook PC, HP EliteBook x360 1030 G3 Notebook PC, HP ProBook 640 G4 Notebook PC, HP ProBook 640 G4 Notebook PC, HP ProBook 640 G4 Notebook PC Bundle

受影響的作業系統 : 不適用

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA06121988

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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