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SUPPORT COMMUNICATION- 客戶諮詢

文件 ID: c06081156

版本: 1

諮詢: HP EliteDesk 800 35W G4 和 EliteOne 800 G4 23.8 英吋觸控和非觸控 GPU All-in-One 電腦 - 連線至 Miracast 顯示器時出現錯誤 0x50

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 06-Jul-2018

上次更新日期 : 06-Jul-2018

DESCRIPTION
在藍色當機畫面時電腦停止回應並可能顯示以下錯誤:
停止代碼 0x50: PAGE_FAULT_IN_NONPAGED_AREA
當使用無線連線來連接外接 AMD Radeon (TM) Rx-50 顯示卡和 Miracast 憑證顯示器時,會發生這種情況。

範圍
本文件的資訊適用於下列項目:
顯示器:
HP 22yh 21.5 英吋顯示器
零件:
AMD Radeon (TM) Rx-50 顯示卡
系統:
  • HP Collaboration PC G4
  • HP EliteDesk 705 G4 微型直立式電腦
  • HP EliteDesk 705 G4 工作站版
  • HP EliteDesk 800 35W G4 桌上型迷你電腦
  • HP EliteOne 800 G4 23.8 吋非觸控 GPU All-in-One 個人電腦系列
  • HP EliteOne 800 G4 23.8 吋觸控 GPU All-in-One 個人電腦系列
作業系統:
  • Microsoft Windows 10 RS4(1803 版)
  • Microsoft Windows 10 RS3(1709 版)
解決方案
要連接無線顯示器,請使用整式合(板載)顯示卡,而非外部顯示卡。

Hardware platforms affected : HP 22yh Display, HP Collaboration PC G4, HP EliteDesk 705 G4 Microtower PC, HP EliteDesk 705 G4 Workstation Edition, HP EliteDesk 800 35W G4 Desktop Mini PC, HP EliteOne 800 G4 23.8-inch Non-Touch GPU All-in-One PC, HP EliteOne 800 G4 23.8-inch Non-Touch GPU All-in-One PC, HP EliteOne 800 G4 23.8-inch Touch GPU All-in-One PC, HP EliteOne 800 G4 23.8-inch Touch GPU All-in-One PC

受影響的作業系統 : 不適用

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA06064783

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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