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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c05649010

版本: 1

諮詢: HP Elite USB-C 銜接基座,HP USB-C 通用銜接基座 - 不支援多串流傳輸,顯示器可能不會從睡眠狀態恢復

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 29-Aug-2017

上次更新日期 : 31-Aug-2017

DESCRIPTION
如果是透過 DP 連接埠(多串流傳輸)進行菊鍊來連接兩個(或多個)顯示器,則從睡眠狀態恢復之後,會有一個或多個顯示器不會被偵測到。

範圍
本文件的資訊適用於以下裝置:
銜接基座
  • HP USB-C 通用銜接基座
  • HP Elite USB-C 銜接基座
電腦
  • 任何使用上述銜接基座的電腦。
解決方案
這是銜接基座的一項限制。 銜接基座不支援多串流傳輸模式。 有時候,拔除後再重新連接顯示器將可復原。

Hardware platforms affected : HP Elite USB-C Docking Station, HP USB-C Universal Dock

受影響的作業系統 : Microsoft Windows 7 (32-bit) (deleted) Microsoft Windows 7 (64-bit) (deleted) Microsoft Windows 7 Enterprise (32-bit) (deleted) Microsoft Windows 7 Enterprise (64-bit) (deleted) Microsoft Windows 7 Home Basic (32-bit) (deleted) Microsoft Windows 7 Home Basic (64-bit) (deleted) Microsoft Windows 7 Home Premium (32-bit) (deleted) Microsoft Windows 7 Home Premium (64-bit) (deleted) Microsoft Windows 7 Professional (32-bit) (deleted) Microsoft Windows 7 Professional (64-bit) (deleted) Microsoft Windows 7 Starter (32-bit) (deleted) Microsoft Windows 7 Ultimate (32-bit) (deleted) Microsoft Windows 7 Ultimate (64-bit) (deleted)

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA05644464

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 台灣地區

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