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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c05186184

版本: 1

諮詢: HP EliteDesk、EliteOne、ProDesk 和 ProOne G1 - 無法透過網路更新 BIOS

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 27-Jun-2016

上次更新日期 : 30-Jun-2016

DESCRIPTION
嘗試透過網路更新 BIOS(透過網路更新 BIOS 功能)時,程序停止回應並顯示以下訊息:
-- Checking media presence
-- Media present
-- Start PXE over IPv4
如果有設定 BIOS Setup 密碼,即會發生此問題。 如果沒有 BIOS 密碼,則會如預期完成此程序。

sourceInformation

範圍
本文件的資訊適用於以下項目:
電腦
  • HP EliteDesk 700 G1 微型直立式電腦
  • HP EliteDesk 700 G1 迷你型電腦
  • HP EliteDesk 800 G1 桌上型迷你電腦
  • HP EliteDesk 800 G1 迷你型電腦
  • HP EliteDesk 800 G1 直立式電腦
  • HP EliteDesk 800 G1 超薄電腦
  • HP EliteDesk 880 微型直立式電腦
  • HP EliteOne 800 G1 21.5 非觸控 All-in-One 電腦
  • HP EliteOne 800 G1 All-in-One 電腦
  • HP ProDesk 680 微型直立式電腦
解決方案
若要解決這個問題,請下載並安裝下列 SoftPaq:
SoftPaq 描述
版本資訊
下載 SoftPaq
HP 商用桌上型電腦系統 BIOS (L01)
版本: 02.68
修訂版: A 審定通過: 1
備註: 此軟體可能有更新版本可用。 請在 http://www.hp.com/drivers 查看是否有較新版本。

Hardware platforms affected : HP EliteDesk 700 G1 Microtower PC, HP EliteDesk 700 G1 Small Form Factor PC, HP EliteDesk 800 G1 Desktop Mini PC, HP EliteDesk 800 G1 Small Form Factor PC, HP EliteDesk 800 G1 Tower PC, HP EliteDesk 800 G1 Ultra-slim PC, HP EliteDesk 880 G1 Tower PC, HP EliteOne 800 G1 21.5 Non-Touch All-in-One PC, HP EliteOne 800 G1 All-in-One PC, HP ProDesk 680 G1 Tower PC

受影響的作業系統 : 不適用

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA05173345

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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