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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c04808998

版本: 1

HP 2xx G1 和 G2 以及 3xx G1 和 G2 筆記型電腦 - 升級至 Windows 10 後,Intel Small Business Advantage 應用程式顯示警告訊息

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 24-Sep-2015

上次更新日期 : 01-Oct-2015

DESCRIPTION
嘗試安裝 Intel Small Business Advantage 應用程式時,出現警告訊息, 指出此電腦不支援安裝 Intel SBA。 這個問題會在升級至 Windows 10 之後發生。
系統會顯示下列警告訊息:
This computer does not support the installation of Intel SBA.(此電腦不支援安裝 Intel SBA。)
描述 : Intel Small Business Advantage 訊息
Intel Small Business Advantage 錯誤訊息

sourceInformation

範圍
本文件的資訊適用於以下裝置:
電腦:
  • HP 242 G2 筆記型電腦
  • HP 248 G1 筆記型電腦
  • HP 340 G2 筆記型電腦
  • HP 350 G1 筆記型電腦
  • HP 350 G2 筆記型電腦
作業系統:
  • Microsoft Windows 10 (32 位元)
  • Microsoft Windows 10 (64 位元)
軟體:
Intel Small Business Advantage 版本 3.0.53.8679
解決方案
若要解決此問題,請解除安裝 Intel Small Business Advantage 軟體,然後下載並安裝下列 SoftPaq:
SoftPaq 描述
版本資訊
下載 SoftPaq
Intel Small Business Advantage 軟體
版本: 1.00
修訂版: B
  附註:
此軟體可能有更新的可用版本。 請至 http://www8.hp.com/us/en/drivers.html 查看是否有較新版本。

Hardware platforms affected : HP 242 G2 Notebook PC, HP 248 G1 Notebook PC, HP 340 G2 Notebook PC, HP 350 G1 Notebook PC, HP 350 G2 Notebook PC

受影響的作業系統 : Microsoft Windows 7 Enterprise (32-bit) Microsoft Windows 7 Enterprise (64-bit) Microsoft Windows 7 Home Basic (32-bit) Microsoft Windows 7 Home Basic (64-bit) Microsoft Windows 7 Home Premium (32-bit) Microsoft Windows 7 Home Premium (64-bit) Microsoft Windows 7 Professional (32-bit) Microsoft Windows 7 Professional (64-bit) Microsoft Windows 7 Starter (32-bit) Microsoft Windows 7 Ultimate (32-bit) Microsoft Windows 7 Ultimate (64-bit)

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA04758168

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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