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HP 顧客貼心服務 - 知識庫

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HP Connected Photo - HP Connected Photo Is Being Replaced with Snapfish

This document pertains to computers with Windows 8 and to Android devices.
In July 2015, HP Connected Photo app is being replaced by a second generation app from Snapfish in limited countries.
  • On Windows 8.1+ devices, HP Connected Photo will be replaced with the Snapfish app when you update the app through the Store app or have auto-update enabled.
  • On Android devices, you can download the Snapfish app from the Google Play store and then manually uninstall HP Connected Photo from your device.
    附註:
    You will still have access to the HP Connected Photo app until you attempt to update the app or the Windows operating system. No new features or performance adjustments will be made to HP Connected Photo.

Support for Snapfish in limited countries

HP’s primary photo creative project solution will be Snapfish in countries where Snapfish services are available. You can obtain the Snapfish app in the Windows and Google Play app stores.
Snapfish services are available in the following countries:
Country
Language
Customer Support Link
Australia
English
Austria
German
Canada
English
Canada
China
Chinese
Germany
German
Ireland
English
Italy
Italian
New Zealand
English
Switzerland
German
Switzerland
French
Switzerland
Italian
UK
English
US
English

Support in countries where Snapfish is not available

For countries not supported by Snapfish, the primary photo gallery and sharing experience will be the default photo app on the computer or tablet: Photos in Windows, and Gallery on Android devices.

What happens to my pictures?

You can still access any photos that you uploaded to your Snapfish account at Snapfish.com. Click the My Photos link in the upper left corner of the site.
The photos on your local device are still available in the pictures folder of your device.
  • Windows: To access photos on your local drive of your Windows computer, use the Windows Photos app.
  • Android: To access photos on the local drive of your Android device, use the Gallery app.

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國家/地區: 台灣地區

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