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SUPPORT COMMUNICATION- 客戶諮詢

文件 ID: c04600917

版本: 1

諮詢: HP Elite X 2 1011 G1 筆記型電腦 - 初始設定期間出現「裝置驅動程式軟體未成功安裝」的訊息

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 13-Mar-2015

上次更新日期 : 13-Mar-2015

DESCRIPTION
在 HP Elite X2 1011 G1 筆記型電腦初始設定期間,出現下列訊息:
Device driver software was not successfully installed (裝置驅動程式軟體未安裝成功)
不過,在驅動程式清單中,所有具有綠色核取記號部分表示已安裝驅動程式且硬體已就緒可以使用。

範圍
本文件的資訊適用於以下配置:
電腦:
HP Elite x2 1011 G1
作業系統:
  • Microsoft Windows 8.1 (標準)
  • Microsoft Windows 8.1 專業版
  • Microsoft Windows 8.1 (企業版)
解決方案
不需採取任何動作。 訊息錯誤且已安裝所有的裝置驅動程式,裝置應可正常運作。

Hardware platforms affected : HP Elite x2 1011 G1

受影響的作業系統 : 不適用

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA04584586

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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