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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- 客戶諮詢

文件 ID: c03100011

版本: 1

HP 筆記型電腦 - 筆記型電腦處於休眠模式時按下 F5 會出現錯誤訊息

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 24-Nov-2011

上次更新日期 : 26-Dec-2011

DESCRIPTION
出現錯誤訊息指出:「無法從休眠模式存取 Quicklook3。 您的系統將在 3 秒後關機。」 此問題會在筆記型電腦處於休眠模式期間按下 F5 時發生。

範圍
HP ProBook 4320s 筆記型電腦
HP ProBook 4321s 筆記型電腦
HP ProBook 4325s 筆記型電腦
HP ProBook 4326s 筆記型電腦
HP ProBook 4420s 筆記型電腦
HP ProBook 4421s 筆記型電腦
HP ProBook 4520s 筆記型電腦
HP ProBook 4525s 筆記型電腦
HP ProBook 4720s 筆記型電腦
解決方案
若要解決此問題,重新啟動或開啟筆記型電腦電源。 此外,移除 HP Quick Web for China Theme 或在電源關閉模式時只使用 Quicklook。

Hardware platforms affected : HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4325s Notebook PC, HP ProBook 4326s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4421s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4720s Notebook PC

受影響的作業系統 : Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows Vista (32-bit)

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA02687489

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 台灣地區

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