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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c01654332

版本: 1

Advisory: HP Compaq dc7700 ─ 解除安裝 HP Credential Manager 後硬碟內容共用和配額頁籤消失

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

發行日期 : 19-Jan-2009

上次更新日期 : 24-Apr-2009

DESCRIPTION
解除安裝 HP Credential Manager for ProtectTools 軟體後,檢視本機硬碟的 內容視窗時,看不到 共用配額 (Quota) 頁籤。

sourceInformation

範圍
本文件的資訊適用於具有下列配置的系統:
系統:
  • HP Compaq dc7700 直立/平躺兩用迷你直立式電腦
  • HP Compaq dc7700 迷你桌上型電腦
  • HP Compaq dc7700 超薄桌上型電腦
作業系統:
  • Microsoft Windows XP Professional
解決方案
安裝最新版的 HP Credential and Fingerprint Manager for ProtectTools (它會回復「共用」和「配額」頁籤) 即可解決此問題。 接著可以解除安裝更新的軟體,且不會影響到「共用」和「配額」頁籤。
HP 已撰寫一個安裝軟體並解決問題的 SoftPaq。下載 SoftPaq 並在進行前先詳讀指示說明。
您可以從 HP 線上取得 HP Credential and Fingerprint Manager for ProtectTools,2.0.0.802.31 版,修訂版 A 或後續版本 (SoftPaq Number SP33291)。請使用下列連結下載 SoftPaq 和 SoftPaq 指示說明。
SoftPaq SP33291 可能不是最新的軟體版本。 請利用下列連結搜尋最新的版本。
HP Software and Drivers

Hardware platforms affected : HP Compaq dc7700 Convertible Minitower PC, HP Compaq dc7700 Small Form Factor PC, HP Compaq dc7700 Ultra-slim Desktop PC

受影響的作業系統 : Microsoft Windows XP Professional Edition(Standard HP Product)

受影響的軟體 : 不適用

支援通訊交互參照 ID : IA00844266

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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