solution Contentsolution Content

DESTEK İLETİŞİM- CUSTOMER ADVISORY

Belge Kimliği: c06180426

Sürüm: 1

HP Commercial Notebooks - External Display Is Centered With Black Borders When Using Wireless Display

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Yayın tarihi : 05-Nov-2018

Son Güncelleme : 05-Nov-2018

AÇIKLAMA
The image on the wireless display does not fill the entire screen; it is centered and surrounded by black borders. This occurs when using Microsoft Wireless Display if the picture size is set to less than 100% (the default is 85%).

KAPSAM
The information in this document applies to the following:
Computers:
  • HP Elite x2 10xx G1 Tablet Series
  • HP Elite x2 1012 G2 Tablet Series
  • HP Elite x2 1013 G3 Tablet Series
  • HP EliteBook x360 1030 G2 Notebook PC Series
  • HP EliteBook x360 1030 G3 Notebook PC Series
  • HP EliteBook x360 1040 G5 Notebook PC Series
  • HP EliteBook 1030 G1 Base Model Notebook PC Series
  • HP EliteBook 1030 G1 Notebook PC Series
  • HP EliteBook 1040 G3 Base Model Notebook PC Series
  • HP EliteBook 1040 G3 Notebook PC Series
  • HP EliteBook 1040 G4 Base Model Notebook PC Series
  • HP EliteBook 1040 G4 Notebook PC Series
  • HP EliteBook 1050 G1 Notebook PC Series
  • HP EliteBook 830 G5 Base Model Notebook PC Series
  • HP EliteBook 830 G5 Notebook PC Series
  • HP EliteBook 836 G5 Notebook PC Series
  • HP EliteBook 840 G1 Notebook PC Series
  • HP EliteBook 840 G2 Notebook PC Series
  • HP EliteBook 840 G3 Notebook PC Series
  • HP EliteBook 840 G4 Notebook PC Series
  • HP EliteBook 840 G5 Healthcare Edition Notebook PC Series
  • HP EliteBook 840 G5 Notebook PC Series
  • HP EliteBook 840r G4 Notebook PC Series
  • HP EliteBook 840r Notebook PC Series
  • HP EliteBook 846 G5 Base Model Notebook PC
  • HP EliteBook 846 G5 Notebook PC Series
  • HP EliteBook 846r G4 Notebook PC Series
  • HP EliteBook 848 G3 Notebook PC Series
  • HP EliteBook 848 G4 Notebook PC Series
  • HP EliteBook Folio 1000 Notebook PC Series
  • HP EliteBook Folio 1020 Bang & Olufsen Limited Edition Series
  • HP EliteBook Folio 1020 G1 Notebook PC Series
  • HP EliteBook Folio 1020 G1 Special Edition Notebook PC Series
  • HP EliteBook Folio 1020 G2 Special Edition Base Model Notebook PC Series
  • HP EliteBook Folio 1040 G1 Notebook PC Series
  • HP EliteBook Folio 1040 G2 Notebook PC Series
  • HP ProBook 430 G1 Notebook PC Series
  • HP ProBook 430 G2 Notebook PC Series
  • HP ProBook 430 G3 Notebook PC Series
  • HP ProBook 430 G4 Notebook PC Series
  • HP ProBook 440 G0 Notebook PC Series
  • HP ProBook 440 G1 Notebook PC Series
  • HP ProBook 440 G2 Notebook PC Series
  • HP ProBook 440 G3 Notebook PC Series
  • HP ProBook 440 G4 Notebook Series
  • HP ProBook 445 G1 Notebook PC Series
  • HP ProBook 445 G2 Notebook PC Series
  • HP ProBook 445 G6 Notebook PC Series
  • HP ProBook 450 G0 Notebook PC Series
  • HP ProBook 450 G1 Notebook PC Series
  • HP ProBook 450 G2 Notebook PC Series
  • HP ProBook 450 G3 Notebook PC Series
  • HP ProBook 450 G4 Notebook PC Series
  • HP ProBook 455 G1 Notebook PC Series
  • HP ProBook 455 G2 Notebook PC Series
  • HP ProBook 455 G3 Notebook PC Series
  • HP ProBook 455 G4 Notebook PC Series
  • HP ProBook 470 G0 Notebook PC Series
  • HP ProBook 470 G1 Notebook PC Series
  • HP ProBook 470 G2 Notebook PC Series
  • HP ProBook 470 G3 Notebook PC Series
  • HP ProBook 470 G4 Notebook PC Series
  • HP ProBook 470 G5 Notebook PC Series
  • HP ProBook 640 G1 Notebook PC Series
  • HP ProBook 640 G2 Notebook PC Series
  • HP ProBook 640 G3 Notebook PC Series
  • HP ProBook 640 G4 Notebook PC Series
  • HP ProBook 645 G1 Notebook PC Series
  • HP ProBook 645 G2 Notebook PC Series
  • HP ProBook 645 G3 Notebook PC Series
  • HP ProBook 645 G4 Notebook PC Series
  • HP ProBook 650 G1 Notebook PC Series
  • HP ProBook 650 G2 Notebook PC Series
  • HP ProBook 650 G3 Base Model Notebook PC Series
  • HP ProBook 650 G3 Quad Core Notebook PC Series
  • HP ProBook 650 Notebook PC Series
  • HP ProBook 655 G1 Notebook PC Series
  • HP ProBook 655 G2 Notebook PC Series
  • HP ProBook 655 G3 Notebook PC Series
  • HP ProBook 650 G4 Notebook PC Series
  • HP Pro x2 612 G2 Notebook PC Series
Operating Systems:
  • Microsoft Windows 10 RS5 (Version 1809)
  • Microsoft Windows 10 RS4 (Version 1803)
  • Microsoft Windows 10 RS3 (Version 1709)
  • Microsoft Windows 10 RS2 (Version 1703)
  • Microsoft Windows 10 RS1 (Version 1607)
ÇÖZÜM
Scale the picture to full screen as follows:
  1. Right-click the desktop, then select Intel Graphics Settings.
  2. Click Display, and then select Wireless Display.
    not:
    Connection must be established with the wireless display before viewing the Wireless Display tab.
  3. Change the picture size to 100%.
Changing the picture size
not:
Once this option has been changed, it will remain unless manually changed again.

Hardware platforms affected : HP Elite x2 1011 G1, HP Elite x2 1011 G1 Base Model Tablet, HP Elite x2 1011 G1 Tablet, HP Elite x2 1011 G1 Tablet Bundle, HP Elite x2 1011 G1 Tablet with Power Keyboard, HP Elite x2 1011 G1 Tablet with Power Keyboard Bundle, HP Elite x2 1011 G1 Tablet with Travel Keyboard, HP Elite x2 1012 G1, HP Elite x2 1012 G1 Tablet, HP Elite x2 1012 G2, HP Elite x2 1012 G2 Tablet, HP Elite x2 1013 G3, HP Elite x2 1013 G3 Base Model Tablet, HP Elite x2 1013 G3 Tablet, HP Elite x2 1013 G3 Tablet with Keyboard, HP EliteBook 1030 G1 Base Model Notebook PC, HP EliteBook 1030 G1 Notebook PC, HP EliteBook 1030 G1 Notebook PC, HP EliteBook 1030 G1 Notebook PC (ENERGY STAR), HP EliteBook 1030 G1 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 1030 G1 Notebook PC Bundle, HP EliteBook 1040 G3 Base Model Notebook PC, HP EliteBook 1040 G3 Notebook PC, HP EliteBook 1040 G3 Notebook PC, HP EliteBook 1040 G3 Notebook PC (ENERGY STAR), HP EliteBook 1040 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 1040 G4 Base Model Notebook PC, HP EliteBook 1040 G4 Notebook PC, HP EliteBook 1040 G4 Notebook PC, HP EliteBook 1040 G4 Notebook PC (ENERGY STAR), HP EliteBook 1040 G4 Notebook PC Bundle, HP EliteBook 1050 G1 Base Model Notebook PC, HP EliteBook 1050 G1 Notebook PC, HP EliteBook 1050 G1 Notebook PC, HP EliteBook 830 G5 Base Model Notebook PC, HP EliteBook 830 G5 Base Model Notebook PC Bundle, HP EliteBook 830 G5 Notebook PC, HP EliteBook 830 G5 Notebook PC, HP EliteBook 836 G5 Base Model Notebook PC, HP EliteBook 836 G5 Notebook PC, HP EliteBook 836 G5 Notebook PC, HP EliteBook 840 G1 Base Model Notebook PC, HP EliteBook 840 G1 Notebook PC, HP EliteBook 840 G1 Notebook PC, HP EliteBook 840 G1 Notebook PC (ENERGY STAR), HP EliteBook 840 G1 Notebook PC Bundle, HP EliteBook 840 G2 Base Model Notebook PC, HP EliteBook 840 G2 Notebook PC, HP EliteBook 840 G2 Notebook PC, HP EliteBook 840 G2 Notebook PC (ENERGY STAR), HP EliteBook 840 G2 Notebook PC Bundle, HP EliteBook 840 G3 Base Model Notebook PC, HP EliteBook 840 G3 Notebook PC, HP EliteBook 840 G3 Notebook PC, HP EliteBook 840 G3 Notebook PC (ENERGY STAR), HP EliteBook 840 G3 Notebook PC (ENERGY STAR) Bundle, HP EliteBook 840 G4 Base Model Notebook PC, HP EliteBook 840 G4 Notebook PC, HP EliteBook 840 G4 Notebook PC, HP EliteBook 840 G4 Notebook PC (ENERGY STAR), HP EliteBook 840 G5 Base Model Healthcare Edition Notebook PC, HP EliteBook 840 G5 Base Model Notebook PC, HP EliteBook 840 G5 Healthcare Edition Notebook PC, HP EliteBook 840 G5 Healthcare Edition Notebook PC, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840 G5 Notebook PC, HP EliteBook 840 G5 Notebook PC Bundle, HP EliteBook 840r G4 Base Model Notebook PC, HP EliteBook 840r G4 Notebook PC, HP EliteBook 840r G4 Notebook PC, HP EliteBook 846 G5 Base Model Notebook PC, HP EliteBook 846 G5 Notebook PC, HP EliteBook 846 G5 Notebook PC, HP EliteBook 846r G4 Base Model Notebook PC, HP EliteBook 846r G4 Notebook PC, HP EliteBook 846r G4 Notebook PC, HP EliteBook 848 G3 Base Model Notebook PC, HP EliteBook 848 G3 Notebook PC, HP EliteBook 848 G3 Notebook PC, HP EliteBook 848 G4 Notebook PC, HP EliteBook 848 G4 Notebook PC, HP EliteBook Folio 1020 Bang & Olufsen Limited Edition, HP EliteBook Folio 1020 Bang & Olufsen Limited Edition, HP EliteBook Folio 1020 Bang & Olufsen Limited Edition (ENERGY STAR), HP EliteBook Folio 1020 Bang & Olufsen Limited Edition Base Model, HP EliteBook Folio 1020 G1 Base Model Notebook PC, HP EliteBook Folio 1020 G1 Notebook PC, HP EliteBook Folio 1020 G1 Notebook PC, HP EliteBook Folio 1020 G1 Notebook PC (ENERGY STAR), HP EliteBook Folio 1020 G1 Notebook PC Bundle, HP EliteBook Folio 1020 G1 Special Edition Base Model Notebook PC, HP EliteBook Folio 1020 G1 Special Edition Notebook PC, HP EliteBook Folio 1020 G1 Special Edition Notebook PC, HP EliteBook Folio 1020 G1 Special Edition Notebook PC (ENERGY STAR), HP EliteBook Folio 1020 G2 Special Edition Base Model Notebook PC, HP EliteBook Folio 1020 G2 Special Edition Notebook PC, HP EliteBook Folio 1020 G2 Special Edition Notebook PC, HP EliteBook Folio 1020 G2 Special Edition Notebook PC (ENERGY STAR), HP EliteBook Folio 1040 G1 Base Model Notebook PC, HP EliteBook Folio 1040 G1 Notebook PC, HP EliteBook Folio 1040 G1 Notebook PC, HP EliteBook Folio 1040 G1 Notebook PC (ENERGY STAR), HP EliteBook Folio 1040 G1 Notebook PC Bundle, HP EliteBook Folio 1040 G2 Base Model Notebook PC, HP EliteBook Folio 1040 G2 Notebook PC, HP EliteBook Folio 1040 G2 Notebook PC, HP EliteBook Folio 1040 G2 Notebook PC (ENERGY STAR), HP EliteBook Folio 1040 G2 Notebook PC Bundle, HP EliteBook x360 1030 G2, HP EliteBook x360 1030 G2, HP EliteBook x360 1030 G2 (ENERGY STAR), HP EliteBook x360 1030 G2 Base Model, HP EliteBook x360 1030 G2 Bundle, HP EliteBook x360 1030 G3 Base Model Notebook PC, HP EliteBook x360 1030 G3 Notebook PC, HP EliteBook x360 1030 G3 Notebook PC, HP EliteBook x360 1040 G5 Base Model Notebook PC, HP EliteBook x360 1040 G5 Notebook PC, HP EliteBook x360 1040 G5 Notebook PC, HP Pro x2 612 G2, HP Pro x2 612 G2 Retail Solution with Retail Case, HP Pro x2 612 G2 Retail Solution with Retail Case, HP Pro x2 612 G2 Tablet, HP Pro x2 612 G2 Tablet (ENERGY STAR), HP Pro x2 612 G2 Tablet Base Model, HP Pro x2 612 G2 Tablet Bundle, HP Pro x2 612 G2 with Keyboard, HP ProBook 430 G1 Base Model Notebook PC, HP ProBook 430 G1 Notebook PC, HP ProBook 430 G1 Notebook PC, HP ProBook 430 G1 Notebook PC (ENERGY STAR), HP ProBook 430 G2 Base Model Notebook PC, HP ProBook 430 G2 Notebook PC, HP ProBook 430 G2 Notebook PC, HP ProBook 430 G2 Notebook PC (ENERGY STAR), HP ProBook 430 G2 Notebook PC Bundle, HP ProBook 430 G3 Base Model Notebook PC, HP ProBook 430 G3 Notebook PC, HP ProBook 430 G3 Notebook PC, HP ProBook 430 G3 Notebook PC (ENERGY STAR), HP ProBook 430 G3 Notebook PC Bundle, HP ProBook 430 G4 Base Model Notebook PC, HP ProBook 430 G4 Notebook PC, HP ProBook 430 G4 Notebook PC, HP ProBook 430 G4 Notebook PC (ENERGY STAR), HP ProBook 440 G0 Base Model Notebook PC, HP ProBook 440 G0 Notebook PC, HP ProBook 440 G0 Notebook PC, HP ProBook 440 G0 Notebook PC (ENERGY STAR), HP ProBook 440 G1 Base Model Notebook PC, HP ProBook 440 G1 Notebook PC, HP ProBook 440 G1 Notebook PC, HP ProBook 440 G1 Notebook PC (ENERGY STAR), HP ProBook 440 G2 Base Model Notebook PC, HP ProBook 440 G2 Notebook PC, HP ProBook 440 G2 Notebook PC, HP ProBook 440 G2 Notebook PC (ENERGY STAR), HP ProBook 440 G3 Base Model Notebook PC, HP ProBook 440 G3 Notebook PC, HP ProBook 440 G3 Notebook PC, HP ProBook 440 G3 Notebook PC (ENERGY STAR), HP ProBook 440 G3 Notebook PC Bundle, HP ProBook 440 G4 Base Model Notebook PC, HP ProBook 440 G4 Notebook PC, HP ProBook 440 G4 Notebook PC, HP ProBook 440 G4 Notebook PC (ENERGY STAR), HP ProBook 440 G4 Notebook PC (ENERGY STAR) Bundle, HP ProBook 445 G1 Base Model Notebook PC, HP ProBook 445 G1 Notebook PC, HP ProBook 445 G1 Notebook PC, HP ProBook 445 G1 Notebook PC (ENERGY STAR), HP ProBook 445 G2 Base Model Notebook PC, HP ProBook 445 G2 Notebook PC, HP ProBook 445 G2 Notebook PC, HP ProBook 445 G2 Notebook PC (ENERGY STAR), HP ProBook 445 G6 Base Model Notebook PC, HP ProBook 445 G6 Notebook PC, HP ProBook 445 G6 Notebook PC, HP ProBook 450 G0 Base Model Notebook PC, HP ProBook 450 G0 Notebook PC, HP ProBook 450 G0 Notebook PC, HP ProBook 450 G0 Notebook PC (ENERGY STAR), HP ProBook 450 G0 Notebook PC Bundle, HP ProBook 450 G1 Base Model Notebook PC, HP ProBook 450 G1 Notebook PC, HP ProBook 450 G1 Notebook PC, HP ProBook 450 G1 Notebook PC (ENERGY STAR), HP ProBook 450 G2 Base Model Notebook PC, HP ProBook 450 G2 Notebook PC, HP ProBook 450 G2 Notebook PC, HP ProBook 450 G2 Notebook PC (ENERGY STAR), HP ProBook 450 G2 Notebook PC Bundle, HP ProBook 450 G3 Base Model Notebook PC, HP ProBook 450 G3 Notebook PC, HP ProBook 450 G3 Notebook PC, HP ProBook 450 G3 Notebook PC (ENERGY STAR), HP ProBook 450 G3 Notebook PC Bundle, HP ProBook 450 G4 Base Model Notebook PC, HP ProBook 450 G4 Notebook PC, HP ProBook 450 G4 Notebook PC, HP ProBook 450 G4 Notebook PC (ENERGY STAR), HP ProBook 455 G1 Base Model Notebook PC, HP ProBook 455 G1 Notebook PC, HP ProBook 455 G1 Notebook PC, HP ProBook 455 G1 Notebook PC (ENERGY STAR), HP ProBook 455 G2 Base Model Notebook PC, HP ProBook 455 G2 Notebook PC, HP ProBook 455 G2 Notebook PC, HP ProBook 455 G2 Notebook PC (ENERGY STAR), HP ProBook 455 G3 Base Model Notebook PC, HP ProBook 455 G3 Notebook PC, HP ProBook 455 G3 Notebook PC, HP ProBook 455 G3 Notebook PC (ENERGY STAR), HP ProBook 455 G4 Base Model Notebook PC, HP ProBook 455 G4 Notebook PC, HP ProBook 455 G4 Notebook PC, HP ProBook 455 G4 Notebook PC (ENERGY STAR), HP ProBook 470 G0 Base Model Notebook PC, HP ProBook 470 G0 Notebook PC, HP ProBook 470 G0 Notebook PC, HP ProBook 470 G0 Notebook PC (ENERGY STAR), HP ProBook 470 G0 Notebook PC Bundle, HP ProBook 470 G1 Base Model Notebook PC, HP ProBook 470 G1 Notebook PC, HP ProBook 470 G1 Notebook PC, HP ProBook 470 G1 Notebook PC (ENERGY STAR), HP ProBook 470 G2 Base Model Notebook PC, HP ProBook 470 G2 Notebook PC, HP ProBook 470 G2 Notebook PC, HP ProBook 470 G2 Notebook PC (ENERGY STAR), HP ProBook 470 G2 Notebook PC Bundle, HP ProBook 470 G3 Base Model Notebook PC, HP ProBook 470 G3 Notebook PC, HP ProBook 470 G3 Notebook PC, HP ProBook 470 G3 Notebook PC (ENERGY STAR), HP ProBook 470 G4 Base Model Notebook PC, HP ProBook 470 G4 Notebook PC, HP ProBook 470 G4 Notebook PC, HP ProBook 470 G4 Notebook PC (ENERGY STAR), HP ProBook 470 G5 Base Model Notebook PC, HP ProBook 470 G5 Notebook PC, HP ProBook 470 G5 Notebook PC, HP ProBook 640 G1 Base Model Notebook PC, HP ProBook 640 G1 Notebook PC, HP ProBook 640 G1 Notebook PC, HP ProBook 640 G1 Notebook PC (ENERGY STAR), HP ProBook 640 G1 Notebook PC Bundle, HP ProBook 640 G2 Base Model Notebook PC, HP ProBook 640 G2 Notebook PC, HP ProBook 640 G2 Notebook PC, HP ProBook 640 G2 Notebook PC (ENERGY STAR), HP ProBook 640 G2 Notebook PC (ENERGY STAR) Bundle, HP ProBook 640 G3 Base Model Notebook PC, HP ProBook 640 G3 Notebook PC, HP ProBook 640 G3 Notebook PC, HP ProBook 640 G3 Notebook PC (ENERGY STAR), HP ProBook 640 G3 Notebook PC (ENERGY STAR) Bundle, HP ProBook 640 G4 Base Model Notebook PC, HP ProBook 640 G4 Notebook PC, HP ProBook 640 G4 Notebook PC, HP ProBook 640 G4 Notebook PC Bundle, HP ProBook 645 G1 Base Model Notebook PC, HP ProBook 645 G1 Notebook PC, HP ProBook 645 G1 Notebook PC, HP ProBook 645 G1 Notebook PC (ENERGY STAR), HP ProBook 645 G2 Base Model Notebook PC, HP ProBook 645 G2 Notebook PC, HP ProBook 645 G2 Notebook PC, HP ProBook 645 G2 Notebook PC (ENERGY STAR), HP ProBook 645 G3 Base Model Notebook PC, HP ProBook 645 G3 Notebook PC, HP ProBook 645 G3 Notebook PC, HP ProBook 645 G3 Notebook PC (ENERGY STAR), HP ProBook 645 G4 Base Model Notebook PC, HP ProBook 645 G4 Notebook PC, HP ProBook 645 G4 Notebook PC, HP ProBook 650 G1 Base Model Notebook PC, HP ProBook 650 G1 Notebook PC, HP ProBook 650 G1 Notebook PC, HP ProBook 650 G1 Notebook PC (ENERGY STAR), HP ProBook 650 G1 Notebook PC Bundle, HP ProBook 650 G2 Base Model Notebook PC, HP ProBook 650 G2 Notebook PC, HP ProBook 650 G2 Notebook PC, HP ProBook 650 G2 Notebook PC (ENERGY STAR), HP ProBook 650 G2 Notebook PC (ENERGY STAR) Bundle, HP ProBook 650 G3 Base Model Notebook PC, HP ProBook 650 G3 Base Model Quad Core Notebook PC, HP ProBook 650 G3 Notebook PC, HP ProBook 650 G3 Notebook PC, HP ProBook 650 G3 Notebook PC (ENERGY STAR), HP ProBook 650 G3 Notebook PC (ENERGY STAR) Bundle, HP ProBook 650 G3 Quad Core Notebook PC, HP ProBook 650 G3 Quad Core Notebook PC, HP ProBook 650 G3 Quad Core Notebook PC (ENERGY STAR), HP ProBook 650 G4 Base Model Notebook PC, HP ProBook 650 G4 Notebook PC, HP ProBook 650 G4 Notebook PC, HP ProBook 650 G4 Notebook PC Bundle, HP ProBook 655 G1 Base Model Notebook PC, HP ProBook 655 G1 Notebook PC, HP ProBook 655 G1 Notebook PC, HP ProBook 655 G1 Notebook PC (ENERGY STAR), HP ProBook 655 G1 Notebook PC Bundle, HP ProBook 655 G2 Base Model Notebook PC, HP ProBook 655 G2 Notebook PC, HP ProBook 655 G2 Notebook PC, HP ProBook 655 G2 Notebook PC (ENERGY STAR), HP ProBook 655 G3 Base Model Notebook PC, HP ProBook 655 G3 Notebook PC, HP ProBook 655 G3 Notebook PC, HP ProBook 655 G3 Notebook PC (ENERGY STAR)

Etkilenen işletim sistemleri : Uygulanamaz

Etkilenen yazılım : Uygulanamaz

Destek İletişim Çapraz Referans Kimliği : IA06180426

© Copyright 2023 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Ek destek seçenekleri

Destek aracılarımızdan biriyle iletişime geçin

Bilgi kitaplığında arama yapmak için bir konu girin

Size nasıl yardımcı olabiliriz?