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HP Officejet Enterprise Color MFP X585/X585 Flow - Installing the printer software in Windows for a USB cable connection

Installation and driver options
Review the following information to decide which installation option to use.
CD
Download
For a new product
CD installation is also a quick and easy method, but might not contain the latest software available, even for a newer product.
Downloading the software is free from the HP Web site and it includes the latest product-specific drivers, installer software, and other administrative tools.
For an older product
CD installation might not work if you are installing the product on a computer running a newer operating system that released after the HP product released.
Downloading the software provides good results for older products and can help avoid installation issues.
About the software
The software on the CD is current only to the date of the product release.
The software available from the HP Web site is the most current software available for your product. HP often updates software and drivers after the product and CD release to the market.
In addition to software installation options, there are also multiple types of print drivers available for some products. For Windows, the following options might be available:
HP PCL 6 print driver: The HP PCL 6 print driver is included on the in-box CD and is the default print driver. The HP PCL 6 print driver has the following characteristics:
  • Recommended for all Windows environments and for most printing needs, including general office applications such as word processing or spreadsheets
  • Provides the overall best speed, print quality, and product-feature support for most users
  • Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in Windows environments
  • Might not be fully compatible with third-party and custom software programs that are based on PCL 5
HP Universal Print Driver (UPD): The HP Universal Print Driver (UPD) for Windows is designed to easily manage print environments with multiple printers on a network. The HP UPD is a good choice for a print-only product because this driver ONLY provides print capability.
To use the UPD, download it from the HP Web site. For more information, go to www.hp.com/go/upd.
Windows® installation for a USB connection using the in-box CD
Follow these steps to install the software for the printer using the CD.
  บันทึก
The installer might ask to check online for the latest installation updates for the printer. For the best installation results, HP recommends clicking Yes to let the installer check for updates and download them.
  1. Disconnect the USB cable from both the printer and the computer, if it is already connected.
  2. Press the Power button or switch to turn on the printer, if it is not already on.
  3. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language.
    If the installer program has not started after 30 seconds, complete these steps:
    1. On the Start menu, click the Run option.
    2. Type the following: X:\SETUP.EXE (where X is the letter of the CD-ROM drive).
    3. Click the OK button. The installer program starts.
        บันทึก
      If the User Account Control dialog box opens, click Allow or Yes to continue.
  4. The Software Selection screen details the software to be installed.
    • The recommended software installation includes the PCL 6 print driver and software for all available product features. To proceed with the recommended software installation, click the Next button.
    • To customize the software installed, click the Customize software selections link. When finished, click the Next button.
  5. Read the license agreement, click the I have reviewed and accept the installation agreements check box, and then click the Next button to continue.
  6. The Preparing to Install screen displays. When the installer is finished, click the Next button to continue
  7. When prompted to choose a connection type, select Directly connect to this computer using a USB cable.
  8. Connect the product to the computer when prompted by the Connect your Product now screen.
      บันทึก
    HP recommends using a USB cable that is no longer than 2 m (6.5 ft).
  9. When the installation completes, the Product Configuration screen displays. Select whether the product should be the default printer and whether to print a test page. Click the Next button.
  10. The Enable HP Web Services screen displays. To enable Web services now, click the Next button. To enable Web services later, click the Cancel button. HP Web services are not required for software installation.
    For more details on enabling HP Web services and HP ePrint, click here for information about setting up HP ePrint.
  11. The Finish screen displays. From this screen, installation wizards are available to configure additional product features. Configure the additional product features now or later.
  12. Click the Finish button to complete the product installation.
Share the printer
Share the printer on the network to allow other users to access and use the product. Follow these steps to share the product on a network.
To share the printer in Windows® 7 operating system or earlier versions
  1. Depending on the operating system, click the Start button, and then do one of the following to find the list of installed printers:
    • Click Devices and Printers or Printers and Faxes.
    • Click Control Panel, and then click Printers. Or, first click Hardware and Sound, and then click Printers.
    • Click Settings, and then click Printers or Printers and Faxes.
  2. Right-click the product icon of the printer.
  3. Click Printer Properties.
  4. Click the Sharing tab, and then select Share this printer.
  5. Assign a Share name to the printer, and then click Apply.
  6. Click OK to close the Properties window.
For Windows® 8 and Windows® Server 2012 operating systems
  1. Right-click the lower-left corner of the computer screen.
  2. Click Control Panel.
  3. Click View devices and printers or Devices and printers.
  4. Right-click the product icon of the printer.
  5. Click the Sharing tab, and then select Share this printer.
  6. Assign a Share name to the printer, and then click Apply.
  7. Click OK to close the Properties window.
Windows® installation for a USB connection by downloading the software
  1. Disconnect the USB cable from both the printer and the computer, if it is already connected.
  2. Press the Power button or switch to turn on the printer, if it is not already on.
  3. Browse to the Drivers & Downloads page: Drivers & Downloads.
  4. If prompted, select the product from the list of similar products on the page.
  5. Select the correct operating system, and then click Next.
  6. Click Driver, and then review the available driver options. The options available vary depending on the product.
      บันทึก
    HP recommends the Full Software Solution option to optimize product performance and features.
  7. Click a driver item to select it, review the driver details, and then click Download.
  8. If the File Download Security Warning window displays, click Save, and then browse to a location on the computer to save the file.
  9. Click Save. The software downloads to the computer. Make note of the saved file location.
  10. When the download is complete, click Open Folder, and then click the downloaded file. The file name ends in .exe.
      บันทึก
    If the Download Complete screen closed, browse to the saved location for the .exe file, and then click it.
      บันทึก
    If the User Account Control dialog box opens, click Allow or Yes to continue.
  11. Accept the default place to save the files. Click Next, and then wait while the installer extracts the files to prepare for installation.
  12. The Software Selection screen details the software to be installed.
    • The recommended software installation includes the PCL 6 print driver and software for all available product features. To proceed with the recommended software installation, click the Next button.
    • To customize the software installed, click the Customize software selections link. When finished, click the Next button.
  13. Read the license agreement, click the I have reviewed and accept the installation agreements check box, and then click the Next button to continue.
  14. The Preparing to Install screen displays. When the installer is finished, click the Next button to continue.
  15. When prompted to choose a connection type, select Directly connect to this computer using a USB cable.
  16. Connect the product to the computer when prompted at the Connect your Product now screen.
  17. When the installation completes, the Product Configuration screen displays. Select whether the product should be the default printer and whether to print a test page. Click the Next button.
  18. The Enable HP Web Services screen displays. To enable Web services now, click the Next button. To enable Web services later, click the Cancel button. HP Web services are not required for software installation.
    For more details on enabling HP Web services and HP ePrint, click here for information about setting up HP ePrint.
  19. The Finish screen displays. From this screen, installation wizards are available to configure additional product features. Configure the additional product features now or later.
  20. Click the Finish button to complete the product installation.
Share the printer
Share the printer on the network to allow other users to access and use the product. Follow these steps to share the product on a network.
To share the printer in Windows® 7 operating system or earlier versions
  1. Depending on the operating system, click the Start button, and then do one of the following to find the list of installed printers:
    • Click Devices and Printers or Printers and Faxes.
    • Click Control Panel, and then click Printers. Or, first click Hardware and Sound, and then click Printers.
    • Click Settings, and then click Printers or Printers and Faxes.
  2. Right-click the product icon of the printer.
  3. Click Printer Properties.
  4. Click the Sharing tab, and then select Share this printer.
  5. Assign a Share name to the printer, and then click Apply.
  6. Click OK to close the Properties window.
For Windows® 8 and Windows® Server 2012 operating systems
  1. Right-click the lower-left corner of the computer screen.
  2. Click Control Panel.
  3. Click View devices and printers or Devices and printers.
  4. Right-click the product icon of the printer.
  5. Click the Sharing tab, and then select Share this printer.
  6. Assign a Share name to the printer, and then click Apply.
  7. Click OK to close the Properties window.
Use the Windows® Add Printer Wizard to install the print driver only
If you want to install the print driver only, follow these steps to download the driver from the Web and install it by using the Windows Add Printer Wizard.
  1. On this Web page under Support Center Home, find the Download Options drop-down menu, and then select Drivers, Software & Firmware.
  2. Enter the product name in the text field, and then click the Go button.
  3. If necessary, select your product from the list of similar products on the page.
  4. Select your language from the drop-down list, and then select the operating system that you are using on your computer.
  5. Click Driver, and then review the driver options available for your product. The options available vary depending on your product.
      บันทึก
    To install only the print driver, choose the driver option that indicates print driver only or print driver (no installer).
  6. Click the driver item you want to download, review the driver details, and then click Download.
  7. If the File Download Security Warning window displays, click Run. The file will be downloaded to a temporary folder on your computer.
  8. When the download is complete, click Run again.
      บันทึก
    Make a note of the folder location in the self-extractor screen. This is where the files will be extracted.
  9. Click Yes to extract the files on your computer.
  10. Open the Add Printer Wizard:
    • Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers. Click the option to add a printer.
    • Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers. Click the option to add a printer.
    • Windows 8: Right-click or touch and hold the lower left corner of the screen to display the menu. Click or tap Control Panel, and then click or tap Devices and Printers. Click or tap the option to add a printer.
  11. Answer the questions in the Add Printer Wizard until you reach the screen that shows the printer manufacturer list.
  12. Click Have Disk.
  13. Browse to the folder where the files were downloaded and extracted.
  14. Select the appropriate INF file.
  15. Click Open, and then click OK.
  16. Select the appropriate print driver.
  17. Follow the on-screen instructions to complete the print driver installation.
Assigning a port
When the installation process is complete, you might need to assign the product to a port on your network if you did not assign a port during setup. Perform one of the following procedures:
To install the print driver in Windows® 7 operating system or earlier versions
  1. Depending on your operating system, click the Start button, and then do one of the following to find the list of installed printers:
    • Click Devices and Printers or Printers and Faxes.
    • Click Control Panel, and then click Printers. Or, first click Hardware and Sound, and then click Printers.
    • Click Settings, and then click Printers or Printers and Faxes.
  2. Right-click the product that you just installed.
  3. Click Properties or Printer Properties.
  4. Click the Ports tab to change the port information. After selecting the port, click Apply.
  5. To ensure the printer is updated, click the Device Settings tab.
  6. Click the Automatic Configuration drop-down menu, and then select Update Now. When the update is complete, click OK to close the dialog box.
For Windows® 8 and Windows® Server 2012 operating systems
  1. Right-click the lower-left corner of the computer screen.
  2. Click Control Panel.
  3. Click View devices and printers or Devices and printers.
  4. Right-click the product icon of the product you just installed.
  5. Click the Ports tab to change the port information. After selecting the port, click Apply.
  6. To ensure the printer is updated, click the Device Settings tab.
  7. Click the Automatic Configuration drop-down menu, and then select Update Now. When the update is complete, click OK to close the dialog box.

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