solution Contentsolution Content

HP LaserJet Professional M1130/M1210 MFP - Interpret control-panel messages (M1210 Series only)

Control-panel message types

Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel  button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.
Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service.

Control-panel messages

Control panel message
Description
Recommended action
50.X Fuser Error
Turn off then on
The product has experienced an internal hardware error.
  1. Turn off the power by using the power switch, and then wait at least 30 seconds.
  2. If a surge protector is being used, remove it. Plug the product directly into the wall socket.
  3. Turn on the power and wait for the product to initialize.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
52 Scanner Error
Turn off then on
The product has experienced a scanner error.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
54.1C Error
Turn off then on
The product has experienced an internal hardware error.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Comm. error
The product experienced a communication error while attempting to send or receive a fax.
Verify that the fax phone line is working correctly.
Try sending or receiving the fax again.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Device error
Press [OK]
The product experienced an internal communication error.
This is a warning message only. Job output might be affected.
Door open
The cover above the print cartridge is open.
Close the cover.
Engine comm. Error
The product has experienced an internal hardware error.
  1. Turn off the power by using the power switch, and then wait at least 30 seconds.
  2. If a surge protector is being used, remove it. Plug the product directly into the wall socket.
  3. Turn on the power and wait for the product to initialize.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Fax recv. error
The product was unable to receive an incoming fax.
Verify that the fax phone line is working correctly.
Ask the person who sent the fax to send it again.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Fax Send error
The product was unable to send the fax.
Try sending the fax later, or confirm with the recipient that the receiving fax machine is ready.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
Jam in <location>
alternates with
Open door and clear jam
The product has detected a jam in the location indicated in the message.
Clear the jam from the area indicated in the message, and then follow the control-panel instructions. Clearing some jams requires you to open the top cover and remove the print cartridge.
Load tray 1 PLAIN <SIZE>
alternates with
Cleaning Mode
The product is performing a cleaning cycle.
Load the tray with plain paper of the size indicated. Press the OK button to start the cleaning cycle.
Load tray <TYPE>, <SIZE>
The tray is empty.
Load the tray with the correct type and size of paper.
Manual duplex
alternates with
Load tray1
Press [OK]
The product is processing a manual duplex job.
To print the second side, place the pages face down in the tray with the top edge first.
Manual feed <SIZE>, <TYPE>
alternates with
Press [OK] for available media
The product is set for the manual feed mode.
Load the tray with the correct size and type of paper, or press the OK button to use the paper that is in the tray.
Memory is low
Press [OK]
The product does not have enough memory to process the job.
If the product is processing other jobs, send the job again after those jobs have finished.
If the problem continues, turn off the power by using the power switch, and then wait at least 30 seconds. Turn on the power and wait for the product to initialize.
Misprint
Press [OK]
The product has experienced an internal hardware error.
Press the OK button to continue. Job output might be affected.
No paper pickup
Press [OK]
The product has experienced an internal hardware error.
Press the OK button to continue. Job output might be affected.
Page too complex
Press [OK]
The product could not print the current page because of its complexity.
Press the OK button to clear the message.
Allow the product to finish the job, or press the Cancel  button to cancel the job.
Printer jam clear paper path
The product has detected a jam in the input tray.
Clear the jam from the area indicated in the message, and then follow the control panel instructions.
Settings cleared
The product has cleared job settings.
Re-enter any appropriate job settings.



ประเทศ/ภูมิภาค: