Studio X50 series
Welcome to the product support page!
Studio X50 series

Studio X50 series

Submit
Alert
Learn more
Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode
Poly Lens Admin Cloud is available for your device. Enable management, insights, and software for your video, voice, or headset device.Access Poly Lens

Product specifications

Product name
Studio X50 series
Audio
Poly NoiseBlockAI technology; Poly Acoustic Fence technology
Audio standards
22 kHz with Polycom Siren 22 technology; 20 kHz with G.719 (M- Mode) and Polycom Siren 22 technology; 14 kHz with Polycom Siren 14 technology, G.722.1 Annex C; 7 kHz with G.722, G.722.1; 3.4 kHz with G.711, G.728, G.729A
Camera resolution
2160p, 4K UHD (3840 x 2160)
Camera type
Single-lens
Certified collaboration software
Zoom; Microsoft Teams; Google Meet
Content sharing
Apple AirPlay; Miracast; Digital Whiteboarding; HDMI input
Content video resolution (input)
UHD (3840 x 2160); HD (1920 x 1080); WSXGA+ (1680 x 1050); UXGA (1600 x 1200); SXGA (1280 x 1024); WXGA (1280 x 768); HD (1280 x 720); XGA (1024 x 768); SVGA (800 x 600)
Content video resolution (output)
UHD (3840 x 2160); WUXGA (1920 x 1200); HD (1920 x 1080); WSXGA+ (1680 x 1050); SXGA+ (1400 x 1050); SXGA (1280 x 1024); HD (1280 x 720); XGA (1024 x 768)
Diagonal field of view (dFoV)
121°
Digital signage
Appspace; Raydiant
Ports
1 USB Type-C® 5Gbps signaling rate; 2 USB Type-A 5Gbps signaling rate; 1 audio-in; 1 audio-out; 1 HDMI-in 1.4 (video and audio); 2 HDMI-out 1.4 (video); 1 line in (optional microphone)
Horizontal field of view (hFoV)
110°
Interoperability
Support for native 3rd party applications including Zoom, Microsoft Teams, Google Meet, Dialpad, GoToRoom and RingCentral; All cloud service providers through Poly Video App mode; USB Device mode
Lens cover capabilites
Attachable
Management Software
Poly Lens
Microphone pickup range (metric)
Up to 7.62 m
Microphone type
Three MEMS microphones; Two second-order microphones
Network capabilities
IPv4; IPv6; 1x 10/100/1G Ethernet; Auto-MDIX; H.323 and/or SIP up to 6 Mbps in Poly App video mode; Polycom Lost Packet Recovery (LPR) technology; Dynamic bandwidth allocation; Reconfigurable MTU size; Web proxy support: basic, digest, and NTLM
People video resolution
4K, 30 fps (TX and RX) from 2048 Kbps; 1080p, 60 fps from 1740 Kbps; 1080p, 30 fps from 1024 Kbps; 720p, 60 fps from 832 Kbps; 720p, 30 fps from 512 Kbps
Physical security
Standard Kensington lock slot
Power supply type
External; Auto sensing
Security
AES 128 bits encryption; AES 256 bits encryption; H.235.6 support; Authenticated access to admin menus, web interface, and APIs; BFCP; Local account password policy configuration; Security profiles; Secure defaults; Media encryption (H.323, SIP); Remote logging with support for TLS
Sensitivity (speaker)
86.1 dB (1 W/1 m)
Speaker output power
1 x 20 W (RMS); 1 x 40 W (maximum)
Speaker type
Stereo speakers
Video frame rate
5–60 fps (up to 4K resolution at 15 fps in call)
Video standards
H.264 AVC; H.264 High Profile; H.265; H.239
Operating temperature range
0 to 40 °C
Non-operating temperature - Celsius
-40 to 70 °C
Minimum dimensions (W x D x H)
762 x 102 x 102 mm
Weight
2540 g
Manufacturer Warranty
Poly standard one-year limited warranty
What's in the box
Poly Studio X50; Ethernet cable; Wall mount kit; AC power adapter; Privacy cover; Cable bundle

Support options