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HP DeskJet, ENVY 6000, 6400 printers - Replacing ink cartridges

Replace depleted ink cartridges with genuine HP ink cartridges.

Purchase a new ink cartridge

Use genuine HP ink cartridges for your printer.

Purchase genuine replacement ink cartridges from local retail stores or from HP at www.hp.com/go/suresupply.

HP DeskJet Plus Ink Advantage 6000, 6400 ink cartridge numbers

Latin America

Asia Pacific

Europe, Middle East, Africa

HP 667 Black

HP 667XL Black

HP 682 Black

HP 653 Black

HP 667 Tri-color

HP 667XL Tri-color

HP 682 Tri-color

HP 653 Tri-color

HP ENVY 6000, Pro 6400 ink cartridge numbers

North America and Asia Pacific (excluding India, China, and Indonesia)

Western Europe

Middle East, Africa, Latin America, and CIS

China, India, and Indonesia

HP 67 Black

HP 67XL Black

HP 305 Black

HP 305XL Black

HP 307XL Black

HP 124 Black

HP 124XL Black

HP 805 Black

HP 805XL Black

HP 67 Tri-color

HP 67XL Tri-color

HP 305 Tri-color

HP 305XL Tri-color

HP 124 Tri-color

HP 124XL Tri-color

HP 805 Tri-color

HP 805XL Tri-color

*The product is regionalized for the regions and countries listed above. However, nothing herein must be deemed as an authorization from HP to import products into the European Economic Area, Switzerland, and the UK from any country outside that region.

Install replacement ink cartridges

Install a new cartridge in an HP DeskJet, ENVY 6000 or 6400 printer.

  1. Make sure paper is loaded in the main tray, and then turn on the printer.

  2. Lift the ink cartridge access door until it locks into place.

    Lifting the ink cartridge access door

    The ink carriage moves to the left.

  3. Wait until the carriage is idle and silent.

  4. Lift the cartridge latch on the cartridge you want to replace, and then remove it from its slot.

    Removing the ink cartridges
  5. Set the old cartridge aside, and then remove the new cartridge from the package.

  6. CAUTION:

    Do not touch the copper-colored contacts or the ink nozzles, or reapply the protective tape. Touching these areas can result in an ink system failure.

    Holding the cartridge by its sides, remove the plastic tape using the pull tab.

    Removing the plastic tape from the ink cartridge
  7. Insert the cartridge into its color-coded slot, lower the cartridge latch, and then press down until it snaps into place.

    Inserting the ink cartridge in its slot
  8. Repeat this process for the other cartridge, if necessary.

  9. Close the ink cartridge access door.

    The printer automatically prints an Alignment Page.

  10. Lift the scanner lid, and then place the Alignment Page print-side down on the scanner glass.

    Placing the Alignment Page on the scanner glass

    The alignment is complete.

  11. Close the scanner lid, and then press the Start Copy Black button on the printer control panel.

    The printer scans the page and aligns the cartridges.

Once the Cancel button turns off, alignment is complete and the printer is ready to use.


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