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HP Customer Support - Knowledge Base

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Printer Setup and Use

Read the following topics to learn about the printer.

Welcome to your printer

Your printer is a color inkjet printer designed for printing high-quality images on paper up to 1625.6 mm64 in wide.

Some major features of the printer are shown below:

Print resolution of up to 2400 × 1200 optimized dpi, using the Best print-quality option, the Maximum Detail option and photo paper
The printer can be controlled from its front panel or from a remote computer using the Embedded Web Server, HP Support Assistant, or HP Click Printing Software. For information go to the HP website at the following link: http://www.hp.com/go/designjetclick.
Touch-sensitive front panel in color, with an intuitive graphical user interface
Job previews in the front panel
Job previews on remote computers
Includes Web-connected features such as automatic firmware updates
True smart printing experience through HP PrintOS software support:
- Status overview with HP Configuration Center
- Easy designing tools for professional looking LF prints with HP Application Center
Paper flexibility and automatic easy load, see Paper handling, with information and presets accessible from the front panel and Embedded Web Server
Roll paper
Six-ink system (Z6 Pro) or nine-ink system (Z9 ⁺ Pro). The Z9⁺ Pro has the ink accessory available: Gloss Enhancer (GE) ink, which can support up to 10 inks.
Smooth transitions and sharp details thanks to the High Definition Nozzle Architecture (HDNA) user-replaceable printheads with Dual Drop technology
Accurate and consistent color reproduction with automatic color calibration
Spectrophotometer for Z9 ⁺ Pro, or Densitometer for Z6 Pro
Economode for printing economically
Optional HP DesignJet Multifunction Roll provides fast and easy switching between two rolls, or long runs of unattended printing when configured to the take-up reel
Maximize unattended printing and be more productive with the optional HP DesignJet take-up reel
High productivity features such as job previewing and nesting using HP Click Printing Software
HP Pixel Control
Ink and paper usage information available from the Embedded Web Server, see Embedded Web Server
Access to the online HP Support Center (see HP Support Center)

Safety precautions

It is important you read the safety precautions before using your printer. Also read your local Environmental, Health, and Safety regulations.

This equipment is not suitable for use in locations where children are likely to be present.

For any maintenance or part replacement, follow the instructions provided in HP documentation to minimize safety risks and to avoid damaging the printer.

General safety guidelines

There are no operator-serviceable parts inside the printer except those covered by HP’s Customer Self Repair program.

For information go to the HP website at the following link: http://www.hp.com/go/selfrepair. Refer servicing of other parts to qualified service personnel.

Turn off the printer and call your service representative in any of the following cases:

The power cord or plug is damaged.
The printer has been damaged by an impact.
There is any mechanical or enclosure damage.
Liquid has entered the printer.
There is smoke or an unusual smell coming from the printer.
The printer has been dropped.
The printer is not operating normally.

Turn off the printer and unplug the power cord in either of the following cases:

During a thunderstorm
During a power failure

Take special care with zones marked with warning labels.

Ventilation measures for your location, whether office, copy room, or printer room, should meet local environmental health and safety (EHS) guidelines and regulations.

Safety hazard

Read the following topics to learn about the safety hazards.

Electrical shock hazard

The printer requires a building installation circuit breaker, which must meet the requirements of the printer and should be in accordance with the Electrical Code requirements of the local jurisdiction of the country in which the equipment is installed.

Warning:

The internal circuits of the built-in power supplies and power inlet operate at hazardous voltages capable of causing death or serious personal injury.

Important:

Unplug the printer’s power cord before servicing the printer.

To avoid the risk of electric shock:

The printer should be connected to earthed mains outlets only.
Avoid overloading the printer's electrical outlet with multiple devices.
Do not remove or open any closed system covers or plugs.
Do not insert objects through slots in the printer.
Take care not to trip over the cables when walking behind the printer.
Insert the power cord securely and completely into the wall socket and printer inlet.
Never handle the power cord with wet hands.

Fire hazard

The customer is responsible for meeting the printer’s requirements and the Electrical Code requirements according to the local jurisdiction of the country where the printer is installed.

To avoid the risk of fire, take the following precautions:

Use the power supply voltage specified on the nameplate.
Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the power cord with other products.
Do not insert objects through slots in the printer.
Take care not to spill liquid on the printer. After cleaning, make sure all components are dry before using the printer again.
Do not use aerosol products that contain flammable gases inside or around the printer. Do not operate the printer in an explosive atmosphere.
Do not block or cover the openings of the printer.

Mechanical hazard

The printer has moving parts that could cause injury. To avoid personal injury, follow all the recommended precautions when working close to the printer.

Keep your clothing and all parts of your body away from moving parts.
Avoid wearing necklaces, bracelets, and other hanging objects.
If your hair is long, try to secure it so that it will not fall into the printer.
Take care that sleeves or gloves do not get caught in moving parts.
Do not operate the printer with covers bypassed.
If you need to replace the cutter assembly, take care not to cut yourself on the sharp cutting edge.
Internal fan blades are hazardous moving parts. Disconnect the printer before servicing.
Never insert your hands into the printer while it is printing, due to the moving parts inside.
Beware that a paper roll does not drop onto your feet or trap your hand and fingers during the media roll load/unload process. It is recommended to wear safety shoes.

Heavy paper hazard

Special care must be taken to avoid personal injury when handling heavy papers.

Handling heavy paper rolls may require more than one person. Care must be taken to avoid back strain and/or injury.
When handling heavy paper rolls, wear personal protective equipment, including boots and gloves.
Follow your local Environmental Health and Safety regulations for handling heavy paper rolls.

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