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HP Customer Support - Knowledge Base

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  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

    Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

  • Feedback

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HP PCs - 500, 501, or 502 error displays on a blue screen

During startup, the system performs several checks of the computer BIOS (Basic Input Output System). If an error in the BIOS is found during these checks, an error message might display on the screen. To resolve these errors, use the following steps and procedures to recover the BIOS.


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Country/Region: Flag Thailand

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