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HP PCs - How to download, install, and use HP Support Assistant (Windows 10)
HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools.
Most HP computers come with HP Support Assistant. Click the app icon in the taskbar, or search Windows for support assistant to open the tool.

Downloading and installing HP Support Assistant
Download and install the latest version of HP Support Assistant.
Go to Download HP Support Assistant to download and install the tool.
If you are looking for a tool to download software updates for an HP business PC, go to HP PCs - Using HP Image Assistant.
Changing update schedule and notifications settings in HP Support Assistant
Set preferences for when to check for software updates and how HP Support Assistant notifies you when updates or messages are available.
Updating the computer using HP Support Assistant
Use HP Support Assistant to automatically install computer updates, such as updated drivers, system updates, and useful utilities.
Troubleshooting computer and device issues with HP Support Assistant
Access diagnostic tools, guided troubleshooters, and how-to documents to troubleshoot hardware and software problems and specific issues and error states.
These steps are for a computer. Available fixes, menus, and tools differ for other added devices.
Finding product information (specifications, serial number, warranty status, and so on) in HP Support Assistant
Gather information about your HP computer or device through My devices in HP Support Assistant. Review full specifications, lists of all installed software, disk drive status, warranty end date, and more.
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Product and serial numbers: These numbers are typically required to identify the correct drivers to install or are needed when contacting HP Customer Support. Find them on the tile for your computer or device.
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Product specifications: Click your product name on the My devices screen, and then click Specifications. Scroll down the page to view video, audio, and power specifications, and to view lists of installed software.
Note:Click the Storage menu to view hard disk drive information, including available space.
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Warranty status: Click your product name on the My devices screen, and then click Warranty and services.
If the last check was done at a prior date, click Refresh warranty status.
Fixing problems related to HP Support Assistant
HP Support Assistant can help resolve computer and printer problems. However, there might be times when HP Support Assistant does not work as expected.
Resolve most HP Support Assistant issues by going to Download HP Support Assistant to install the latest version.
If problems continue, go to HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8, 7) to troubleshoot specific HP Support Assistant error messages and issues.
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