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Unsuccessful sheet load

There are checks to make and steps to correct any problems.

  • Check that the sheet is more than 329 mm 12.95 in wide (A3+). If it is that width or less, load it from the multi-sheet tray.

  • Guide the sheet, especially thick papers, when the printer initially feeds the sheet.

  • Ensure that the sheet is aligned with the reference line on the roll cover.

  • Do not attempt to straighten the sheet during the loading process, unless instructed to by the front-panel display.

  • Do not use hand-cut sheets, which may be of irregular shapes. Use only purchased sheets.

In case of any problem, follow the instructions given on the front-panel display.

If you would like to start the load process again, cancel the process on the front panel; the printer ejects the sheet from the front of the printer.